Problems opening files in Captivate 6

[syackel]

I just got a new computer and I am frustrated because Captivate 6 is not functioning like it was on my old computer.

When I open a file it takes an extreme amount of time to open.  It often gets stuck at 30% of opening.

Then when I try to go from slide to slide when I do get the presentation open it takes more than a minute to switch from slide to slide.

This does not seem normal.  Any suggestions?

[vishhere]

Hello There,

Which operating system are you in? Can you please give your computer configuration? How big is your project?

Thanks,

Vish

[syackel]

I was able to isolate the problem late yesterday.

When I logged in as a different user on the same computer I found that Captivate worked just like it should.

Therefore the conculusion was that I have a corrupt user profile.

The IT department is going to rebuild my user profile and I should be back in business and creating compelling e-learning later today.

Thank you very much for your follow-up on the posting!

Have a Super-fantastic Day!

[Lilybiri]

The minimum requirements mentioned for Cp are IMO too low. Are you using the 64 or the 32-bit version? If you do not have a lot of RAM stick with the 32-bit version.