12 Replies Latest reply: Nov 4, 2014 7:48 AM by CurtCosenza

update failed

iccsi Dec 7, 2012 7:51 PM

I got an update message from ColdFusion 10.

I got failed error message to download

"failed signature verification"

Can you please advise where to check it?

Your help and information is great appreciated,

Regards,

Iccsi,

1. Re: update failed

vamsee_k Dec 7, 2012 8:02 PM (in response to iccsi)

Have you applied the mandatory update? You can get it from here - http://www.adobe.com/support/coldfusion/downloads_updates.html
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2. Re: update failed

iccsi Dec 7, 2012 8:18 PM (in response to vamsee_k)

Thanks for the message and help,
I need admin rights to run the mandatory update.
I do not have run as admin when i right click on the jar file.
Can you please advise how to run mandatory as administrator?
Thanks again for helping,

regards,

Iccsi,
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3. Re: update failed

vamsee_k Dec 7, 2012 8:26 PM (in response to iccsi)

What is your platform?
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4. Re: update failed

iccsi Dec 7, 2012 8:31 PM (in response to vamsee_k)

Win 7
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5. Re: update failed

vamsee_k Dec 7, 2012 9:04 PM (in response to iccsi)

Does it prevent you from installing the update if you were to proceed without "Run As Admin" rights? It might still install but you would need to restart the server yourself. Give it a try and let us know if it works.
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6. Re: update failed

iccsi Dec 8, 2012 5:40 AM (in response to vamsee_k)

Thanks for the message and help,
There is no run as administrator option when I right click on the icon on the desktop for some reason.
I tried to use ctrl-shift-return to run as administrator for mandatory update, but still get error message that I need admin rights to run the application.
I tried to do update, I still get error message when do the update 1.
Thanks again for helping and informaiton,

Regards,

Iccsi,
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7. Re: update failed

vamsee_k Dec 8, 2012 5:59 AM (in response to iccsi)

How about using java -jar option from the command prompt to run? For example, C:\ColdFusion10\jre\bin>java -jar c:\cf10_mdt_updt.jar.
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8. Re: update failed

Dan Bracuk Dec 8, 2012 6:42 AM (in response to iccsi)

If you don't have admin rights, forward the information to someone that does.
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9. Re: update failed

iccsi Dec 8, 2012 7:10 AM (in response to vamsee_k)

it works,
Thanks for the infrormation and helping,

Regards,

Iccsi,
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10. Re: update failed

vamsee_k Dec 8, 2012 8:48 AM (in response to iccsi)

Glad it worked. Cheers!
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11. Re: update failed

iccsi Dec 8, 2012 11:24 AM (in response to vamsee_k)

Thanks a million again for helping,

regards,

Iccsi,
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12. Re: update failed

CurtCosenza Nov 4, 2014 7:48 AM (in response to iccsi)

I had the same problem "failed signature verification" even after I successfully installed the mandatory update. The problem was with my cacerts file. (C:\ColdFusion10\jre\lib\security\cacerts ) We use a customized cacarts file. I restored the cacerts file back to the original version that came with the CF install. Restarted the ColdFusion service and the update worked! Then I put my custom cacerts file back and restarted CF.

v/r
Curt
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