I am a creative cloud customer. And i was working on flash builder 4.6 without any problem. Today i was notified that i can install 4.7. And i did it.
Unfortunately it doesn't work. It crashes on start and i don't know why. All other products work fine and previous version 4.6 worked fine also
i have try to reinstall it but it hasn't resolved my problem and as a creative customer i can't manage to find the older version which works fine
i have found this error log but honestly i can't really manage with this and don't know how to fix this
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000077980895, pid=5260, tid=4900
#
# JRE version: 6.0_31-b05
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.6-b01 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ntdll.dll+0x50895]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#
--------------- T H R E A D ---------------
Current thread (0x00000000005bf800): JavaThread "main" [_thread_in_Java, id=4900, stack(0x0000000000030000,0x0000000000130000)]
siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff
Registers:
RAX=0x000000000012d838, RBX=0x0000000000000002, RCX=0x000000000012d908, RDX=0x000000000012d878
RSP=0x000000000012d828, RBP=0x000007feebeba5f0, RSI=0x0000000000000020, RDI=0x0000000000000000
R8 =0x0000000000124000, R9 =0x0000000000000003, R10=0x0000000000000000, R11=0x0000000000002176
R12=0x0000000000000000, R13=0x0000000000000050, R14=0x0000000000000003, R15=0x00000000005bf800
RIP=0x0000000077980895, EFLAGS=0x0000000000010202
Top of Stack: (sp=0x000000000012d828)
0x000000000012d828: 0000000000000202 000000007793b239
0x000000000012d838: 000007fffffde000 0000000007882a00
0x000000000012d848: 0000000000000007 0000000000000000
0x000000000012d858: 000000000012da60 000000000012da90
0x000000000012d868: 0000000000124000 0000000200000000
0x000000000012d878: 0000000000130000 0000000000124000
0x000000000012d888: 0000000002906f50 0000000000000000
0x000000000012d898: 0000000000000000 000000000012e080
0x000000000012d8a8: 0000000006d10290 000000006da0c38a
0x000000000012d8b8: 0000000000000000 00000000b02664fd
0x000000000012d8c8: 0000ffff000000c0 00000000005c0498
0x000000000012d8d8: 000000000012e0b0 000000006da0cce3
0x000000000012d8e8: 0000000002943110 0000000000000000
0x000000000012d8f8: 000000000012da38 0000000000000000
0x000000000012d908: 000000000012e150 00000000028d5b22
0x000000000012d918: 00000000028d4ed0 0000000000000000
Instructions: (pc=0x0000000077980895)
0x0000000077980875: d0 00 00 00 4c 89 a1 d8 00 00 00 4c 89 a9 e0 00
0x0000000077980885: 00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00
0x0000000077980895: 0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29
0x00000000779808a5: 89 b0 01 00 00 0f 29 91 c0 01 00 00 0f 29 99 d0
Register to memory mapping:
RAX=0x000000000012d838 is pointing into the stack for thread: 0x00000000005bf800
RBX=0x0000000000000002 is an unknown value
RCX=0x000000000012d908 is pointing into the stack for thread: 0x00000000005bf800
RDX=0x000000000012d878 is pointing into the stack for thread: 0x00000000005bf800
RSP=0x000000000012d828 is pointing into the stack for thread: 0x00000000005bf800
RBP=0x000007feebeba5f0 is an unknown value
RSI=0x0000000000000020 is an unknown value
RDI=0x0000000000000000 is an unknown value
R8 =0x0000000000124000 is pointing into the stack for thread: 0x00000000005bf800
R9 =0x0000000000000003 is an unknown value
R10=0x0000000000000000 is an unknown value
R11=0x0000000000002176 is an unknown value
R12=0x0000000000000000 is an unknown value
R13=0x0000000000000050 is an unknown value
R14=0x0000000000000003 is an unknown value
R15=0x00000000005bf800 is a thread
Stack: [0x0000000000030000,0x0000000000130000], sp=0x000000000012d828, free space=1014k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x50895] RtlCaptureContext+0x85
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v blob 0x000000000290707f
j java.util.jar.Attributes.putValue(Ljava/lang/String;Ljava/lang/String;)Ljava/lang/String;+13
j java.util.jar.Attributes.read(Ljava/util/jar/Manifest$FastInputStream;[B)V+301
j java.util.jar.Manifest.read(Ljava/io/InputStream;)V+21
j java.util.jar.Manifest.<init>(Ljava/io/InputStream;)V+28
j java.util.jar.JarFile.getManifestFromReference()Ljava/util/jar/Manifest;+60
j java.util.jar.JarFile.getManifest()Ljava/util/jar/Manifest;+1
j sun.net.www.protocol.jar.URLJarFile.isSuperMan()Z+9
j sun.net.www.protocol.jar.URLJarFile.getManifest()Ljava/util/jar/Manifest;+1
j java.util.jar.JarFile.maybeInstantiateVerifier()V+70
j java.util.jar.JarFile.getInputStream(Ljava/util/zip/ZipEntry;)Ljava/io/InputStream;+1
j sun.net.www.protocol.jar.JarURLConnection.getInputStream()Ljava/io/InputStream;+88
j java.net.URL.openStream()Ljava/io/InputStream;+4
j org.eclipse.osgi.baseadaptor.HookRegistry.mergeFileHookConfigurators(Ljava/util/List;Ljava/util/List;)V+90
j org.eclipse.osgi.baseadaptor.HookRegistry.initialize()[Lorg/eclipse/osgi/framework/log/FrameworkLogEntry;+21
j org.eclipse.osgi.baseadaptor.BaseAdaptor.<init>([Ljava/lang/String;)V+29
v ~StubRoutines::call_stub
j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0
j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72
j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5
j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
j org.eclipse.core.runtime.adaptor.EclipseStarter.createAdaptor()Lorg/eclipse/osgi/framework/adaptor/FrameworkAdaptor;+72
j org.eclipse.core.runtime.adaptor.EclipseStarter.startup([Ljava/lang/String;Ljava/lang/Runnable;)Lorg/osgi/framework/BundleContext;+65
j org.eclipse.core.runtime.adaptor.EclipseStarter.run([Ljava/lang/String;Ljava/lang/Runnable;)Ljava/lang/Object;+34
v ~StubRoutines::call_stub
j sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+0
j sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+87
j sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+6
j java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+161
j org.eclipse.equinox.launcher.Main.invokeFramework([Ljava/lang/String;[Ljava/net/URL;)V+211
j org.eclipse.equinox.launcher.Main.basicRun([Ljava/lang/String;)V+126
j org.eclipse.equinox.launcher.Main.run([Ljava/lang/String;)I+4
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0000000005f80800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2912, stack(0x0000000006af0000,0x0000000006bf0000)]
0x0000000005f78800 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=4260, stack(0x00000000069f0000,0x0000000006af0000)]
0x0000000005f5b000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=4804, stack(0x00000000068f0000,0x00000000069f0000)]
0x0000000005f59000 JavaThread "Attach Listener" daemon [_thread_blocked, id=6080, stack(0x00000000067f0000,0x00000000068f0000)]
0x0000000005f57800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5632, stack(0x00000000066f0000,0x00000000067f0000)]
0x0000000005edb800 JavaThread "Finalizer" daemon [_thread_blocked, id=5716, stack(0x00000000065f0000,0x00000000066f0000)]
0x0000000005ed4800 JavaThread "Reference Handler" daemon [_thread_blocked, id=4068, stack(0x00000000064f0000,0x00000000065f0000)]
=>0x00000000005bf800 JavaThread "main" [_thread_in_Java, id=4900, stack(0x0000000000030000,0x0000000000130000)]
Other Threads:
0x000000000068f800 VMThread [stack: 0x00000000063f0000,0x00000000064f0000] [id=5372]
0x0000000005f89800 WatcherThread [stack: 0x0000000006bf0000,0x0000000006cf0000] [id=4780]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
PSYoungGen total 152896K, used 5243K [0x00000000eaab0000, 0x00000000f5550000, 0x0000000100000000)
eden space 131072K, 4% used [0x00000000eaab0000,0x00000000eafcec78,0x00000000f2ab0000)
from space 21824K, 0% used [0x00000000f4000000,0x00000000f4000000,0x00000000f5550000)
to space 21824K, 0% used [0x00000000f2ab0000,0x00000000f2ab0000,0x00000000f4000000)
PSOldGen total 349568K, used 0K [0x00000000c0000000, 0x00000000d5560000, 0x00000000eaab0000)
object space 349568K, 0% used [0x00000000c0000000,0x00000000c0000000,0x00000000d5560000)
PSPermGen total 65536K, used 5468K [0x00000000b0000000, 0x00000000b4000000, 0x00000000c0000000)
object space 65536K, 8% used [0x00000000b0000000,0x00000000b0557120,0x00000000b4000000)
Code Cache [0x00000000028d0000, 0x0000000002b40000, 0x00000000058d0000)
total_blobs=240 nmethods=33 adapters=161 free_code_cache=49863168 largest_free_block=10752
Dynamic libraries:
0x0000000000400000 - 0x000000000040e000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\FlashBuilder.exe
0x0000000077930000 - 0x0000000077ad9000 C:\Windows\SYSTEM32\ntdll.dll
0x0000000077250000 - 0x000000007736f000 C:\Windows\system32\kernel32.dll
0x000007fefe030000 - 0x000007fefe09c000 C:\Windows\system32\KERNELBASE.dll
0x0000000077830000 - 0x000000007792a000 C:\Windows\system32\USER32.dll
0x000007fefe6e0000 - 0x000007fefe747000 C:\Windows\system32\GDI32.dll
0x000007fefea80000 - 0x000007fefea8e000 C:\Windows\system32\LPK.dll
0x000007feffa40000 - 0x000007feffb09000 C:\Windows\system32\USP10.dll
0x000007fefe7d0000 - 0x000007fefe86f000 C:\Windows\system32\msvcrt.dll
0x000007fefc710000 - 0x000007fefc904000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\COMCTL32.dll
0x000007fefeb20000 - 0x000007fefeb91000 C:\Windows\system32\SHLWAPI.dll
0x000007fefdc20000 - 0x000007fefdc77000 C:\Windows\system32\apphelp.dll
0x000007feebc60000 - 0x000007feec0c7000 C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL
0x000007fefea90000 - 0x000007fefeabe000 C:\Windows\system32\IMM32.DLL
0x000007feff930000 - 0x000007feffa39000 C:\Windows\system32\MSCTF.dll
0x0000000180000000 - 0x0000000180006000 C:\PROGRA~2\KASPER~1\KASPER~1\x64\kloehk.dll
0x000007fefe210000 - 0x000007fefe2eb000 C:\Windows\system32\ADVAPI32.dll
0x000007fefe440000 - 0x000007fefe45f000 C:\Windows\SYSTEM32\sechost.dll
0x000007feffb10000 - 0x000007feffc3d000 C:\Windows\system32\RPCRT4.dll
0x0000000000200000 - 0x0000000000215000 C:\PROGRA~2\KASPER~1\KASPER~1\x64\sbhook64.dll
0x000007fefe870000 - 0x000007fefea73000 C:\Windows\system32\ole32.dll
0x0000000072000000 - 0x0000000072012000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\eclipse\plugins\org.eclipse.equinox.launcher.win32.win32.x86_64_1.1.100.v20110502\eclipse_1406.dll
0x000007fefcda0000 - 0x000007fefcdac000 C:\Windows\system32\VERSION.dll
0x000000006d800000 - 0x000000006dfb8000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\server\jvm.dll
0x000007fefbb70000 - 0x000007fefbbab000 C:\Windows\system32\WINMM.dll
0x000000006d770000 - 0x000000006d77e000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\verify.dll
0x000000006d3b0000 - 0x000000006d3d7000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\java.dll
0x000000006d7c0000 - 0x000000006d7d2000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\zip.dll
0x000007fefd810000 - 0x000007fefd827000 C:\Windows\system32\CRYPTSP.dll
0x000007fefd2e0000 - 0x000007fefd327000 C:\Windows\system32\rsaenh.dll
0x000007fefd080000 - 0x000007fefd09e000 C:\Windows\system32\USERENV.dll
0x000007fefdd90000 - 0x000007fefdd9f000 C:\Windows\system32\profapi.dll
0x000007fefdc80000 - 0x000007fefdc8f000 C:\Windows\system32\CRYPTBASE.dll
0x000000006d610000 - 0x000000006d627000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\net.dll
0x000007fefe3d0000 - 0x000007fefe41d000 C:\Windows\system32\WS2_32.dll
0x000007fefe200000 - 0x000007fefe208000 C:\Windows\system32\NSI.dll
0x000007fefd5c0000 - 0x000007fefd615000 C:\Windows\system32\mswsock.dll
0x000007fefd5b0000 - 0x000007fefd5b7000 C:\Windows\System32\wship6.dll
0x000007fefc3e0000 - 0x000007fefc3f5000 C:\Windows\system32\NLAapi.dll
0x000007fef8390000 - 0x000007fef83a5000 C:\Windows\system32\napinsp.dll
0x000007fef8370000 - 0x000007fef8389000 C:\Windows\system32\pnrpnsp.dll
0x000007fef95f0000 - 0x000007fef961e000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x0000000077b00000 - 0x0000000077b07000 C:\Windows\system32\PSAPI.DLL
0x000007fefd390000 - 0x000007fefd3eb000 C:\Windows\system32\DNSAPI.dll
0x000007fef8360000 - 0x000007fef836b000 C:\Windows\System32\winrnr.dll
0x000007fefcea0000 - 0x000007fefcea7000 C:\Windows\System32\wshtcpip.dll
0x000007fefb980000 - 0x000007fefb9a7000 C:\Windows\system32\IPHLPAPI.DLL
0x000007fefb930000 - 0x000007fefb93b000 C:\Windows\system32\WINNSI.DLL
0x000007fef94d0000 - 0x000007fef94d8000 C:\Windows\system32\rasadhlp.dll
0x000007fefb850000 - 0x000007fefb8a3000 C:\Windows\System32\fwpuclnt.dll
VM Arguments:
jvm_args: -Xms512m -Xmx1024m -XX:MaxPermSize=256m -XX:PermSize=64m -Dorg.eclipse.equinox.p2.reconciler.dropins.directory=eclipse/dropins -Declipse.application=com.adobe.flexbuilder.standalone.FlashBuilderApplication
java_command: <unknown>
Launcher Type: generic
Environment Variables:
CLASSPATH=.;C:\Program Files (x86)\QuickTime\QTSystem\QTJava.zip
PATH=C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/bin/server;C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/bin;C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/lib/amd64;C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\McLaren Electronic Systems\ATLAS 9\Bin\;C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit);
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows 7 , 64 bit Build 7601 Service Pack 1
CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1
Memory: 4k page, physical 3144236k(1492332k free), swap 6286620k(3774552k free)
vm_info: Java HotSpot(TM) 64-Bit Server VM (20.6-b01) for windows-amd64 JRE (1.6.0_31-b05), built on Feb 3 2012 18:34:57 by "java_re" with MS VC++ 8.0 (VS2005)
time: Fri Dec 07 17:17:17 2012
elapsed time: 0 seconds
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