OpenOffice under CF 9 throws com.sun.star.task.ErrorCodeIOException

Report · Dec 14, 2012

We are having a problem with OpenOffice that throws com.sun.star.task.ErrorCodeIOException exception while converting some .doc files into .pdf. Most of the .doc files are being converted normally so does the .rtf and .docx files. But few .doc files permanently throw this exception. What might be wrong with those files? Did anyone had this problem?

We are using the most simple code:

<cfdocument format="pdf"

srcfile="C:\Temp\555.doc"

filename="C:\Temp\New555.pdf">

</cfdocument>

What should we look at?

Thank you!

Report · Dec 16, 2012

What do you mean by "a problem with OpenOffice that throws com.sun.star.task.ErrorCodeIOException"? The code you show is entirely ColdFusion. Was there any indication in the error-message to suggest a connection with Open Office?

Using Open Office 3.4.1, I saved the file C:\Temp\555.doc successively as MS Word 97/2000/XP(.doc), MS Word 95(.doc) and MS Word 6.0(.doc). I then ran your code. In every case it worked as expected. However, I am on CF 10.

Report · Dec 17, 2012

Thank you for your reply. Yes, the above code is entirely ColdFusion but internally <cfdocument> "supports conversion of a Word document to PDF or HTML using OpenOffice libraries". In other words, this ColdFusion statement runs OpenOffice and it gets an exception from OpenOffice.

What do you mean saying that you've saved the file? I did not attach my actual "problematic" files here. I don't think these posts have the attachment capability. If you're interested I can e-mail you the file(s) in question. Please let me know.

Report · Dec 17, 2012

el_sim wrote:
the above code is entirely ColdFusion but internally <cfdocument> "supports conversion of a Word document to PDF or HTML using OpenOffice libraries". In other words, this ColdFusion statement runs OpenOffice and it gets an exception from OpenOffice.

I guessed as much. I still wonder whether ColdFusion includes its own independent Open Office libraries or whether it makes use of Open Office resouces currently on your machine. That isn't clear to me from the documentation on using cfdocument with Open Office. I am looking into it some more.

What do you mean saying that you've saved the file? I did not attach my actual "problematic" files here. I don't think these posts have the attachment capability. If you're interested I can e-mail you the file(s) in question. Please let me know.

Sorry about the misunderstanding. To reproduce your error, I used Open Office to create my own file named 555.doc, and saved it at c:\temp. In any case, I am curious about your problematic DOC files. I should like to receive them. I have sent you my e-mail address.

Report · Dec 17, 2012

Could you please show us the entire stack trace (for the exception)? Thanks.

Report · Dec 17, 2012

Sure, here it is:

"Error","jrpp-7","12/17/12","11:13:10","CCN Engine","The following exception occurred while converting C:\Temp\401.doc: com.sun.star.task.ErrorCodeIOException: The specific sequence of files included or processed is: C:\Inetpub\wwwroot\MaintenancePrograms\DocintoPDF.cfm, line: 3 "

coldfusion.document.OpenOfficeUNOHelper$DocumentConversionException: The following exception occurred while converting C:\Temp\401.doc: com.sun.star.task.ErrorCodeIOException:

at coldfusion.document.OpenOfficeUNOHelper.doExport(OpenOfficeUNOHelper.java:637)

at coldfusion.tagext.lang.DocumentTag.exportWithOpenOffice(DocumentTag.java:2346)

at coldfusion.tagext.lang.DocumentTag.doStartTag(DocumentTag.java:1165)

at cfDocintoPDF2ecfm1369872646.runPage(C:\Inetpub\wwwroot\MaintenancePrograms\DocintoPDF.cfm:3)

at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:231)

at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:416)

at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)

at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:363)

at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48)

at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40)

at coldfusion.filter.PathFilter.invoke(PathFilter.java:87)

at coldfusion.filter.LicenseFilter.invoke(LicenseFilter.java:27)

at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70)

at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:74)

at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)

at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)

at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46)

at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)

at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)

at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:53)

at coldfusion.CfmServlet.service(CfmServlet.java:200)

at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)

at jrun.servlet.FilterChain.doFilter(FilterChain.java:86)

at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)

at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)

at jrun.servlet.FilterChain.service(FilterChain.java:101)

at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106)

at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)

at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:286)

at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:543)

at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:203)

at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:428)

at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)

Report · Dec 17, 2012

Thanks for the files. The problem seems to be caused by Comment fields associated with the .doc document. I am looking into it.

Report · Dec 18, 2012

I have studied the 2 files you sent me. Apparently, the files were originally created with a Microsoft Office product before being saved with Open Office. For whatever reason, they still contain proprietary Microsoft Office formatting information in the so-called Comment fields.

For example, one of the documents contains the following 6 Comments:

<!--[if gte mso 9]><xml>

<o:DocumentProperties>

<o:Author>NetShell</o:Author>

<o:Template>Normal</o:Template>

<o:LastAuthor>NetShell</o:LastAuthor>

<o:Revision>3</o:Revision>

<o:TotalTime>3</o:TotalTime>

<o:Created>2012-12-15T21:34:00Z</o:Created>

<o:LastSaved>2012-12-15T21:37:00Z</o:LastSaved>

<o:Pages>1</o:Pages>

<o:Words>74</o:Words>

<o:Characters>423</o:Characters>

<o:Company>NetShell Consulting</o:Company>

<o:Lines>3</o:Lines>

<o:Paragraphs>1</o:Paragraphs>

<o:CharactersWithSpaces>496</o:CharactersWithSpaces>

<o:Version>14.00</o:Version>

</o:DocumentProperties>

<o:OfficeDocumentSettings>

<o:AllowPNG/>

</o:OfficeDocumentSettings>

</xml><![endif]-->

It is clear to me why the two files you sent me are causing the exception. As Open Office .DOC files, they are corrupted.

Report · Dec 18, 2012

Thank you for your attention to this problem. Those files are not corrupted. They open nicely and they can be seen neat and clean with all the desired features.

One of our developers figured out that the OpenOffice converter "chokes" on the table objects created in Word 97-2003 in all of these files.

Does someone know anything about how the PDF converter works with the older Word? Is there any known limitation on how many generations of formats the OpenOffice converter accepts?

Adobe Community

OpenOffice under CF 9 throws com.sun.star.task.ErrorCodeIOException