1 Reply Latest reply: Dec 15, 2012 4:04 PM by Gleber909 RSS

    Adobe Updater wiped out my serial #'s for CS6 Suite. What Gives?

    Gleber909 Community Member

      Used the Adobe Updater today, 12/13/2012. Updated Photoshop CS6, inDesign CS6, Illustrator CS6, and some other stuff.

       

      Once the update finished, I re-launched Illustrator CS6 to get some work done, and I was prompted to enter my serial number or continue with the Trial version. Odd. Same thing with any Adobe product that I had installed. Every application launch was intercepted and the Adobe Updater asked for my serial number.

       

      Obviously I found and entered my serial number and everything is working fine now - BUT - the Adobe Updater should not be resetting or wiping out serial number information.

       

      If this is a bug in the Adobe Updater, then it could cause widespread problems. Just thought Adobe should know.

       

      Specs: OS X 10.6.8, MacPro 2.8 Quad-Core Xeons, Using CS6 Suite