Flash Player X installed but not working (6MB file instead of 15MB)

[DoubleDDawson]

I installed version 11 Active X 11.5.502.135 BUT it is only  6MB file and should be 15MB so it does not play videos. It did not hang up during installation (download timeout) but went right ahead and installed but it cannot be the full deal. I have unistalled older versions and started fresh but no go. Can anyone help please?

[pwillener]

Sorry, I do not understand what you mean by 6MB vs. 15MB - can you elaborate?

What exactly means "it does not play videos"; what do you see instead of the expected Flash content?

See also

• http://forums.adobe.com/thread/885448
• http://forums.adobe.com/thread/867968

[topic moved to Flash Player forum]

[DoubleDDawson]

Thanks for looking at my problem Pat.

1) In the list of programs in the control panel. The Flash Player file

is 6MB but in the Adobe site

download button it says the file size is 15MB.

/Name/___/ Publisher Installed Size Version/_

Adobe Flash Player 11 ActiveX Adobe Systems Inc. 12/11/2012

6MB 11.5.502.135

I thought maybe it is only partially downloaded or partially installed.

2) I should say nothing plays. I get this screen always:

The Adobe Flash Player is required for video playback.

Get the latest Flash Player <http://get.adobe.com/flashplayer/>

What do you think?

Thanks again,

Dave Dawson