1 Reply Latest reply: Dec 19, 2012 12:37 AM by Ken G. Rice RSS

    Monthly verification of service

    socahweir Community Member

      Every month a day or two after payment is taken from my account I get a warning popup that I have X number of days to renew my subscription. I have an annual subscription, but remember reading at some point that you have to log in at least once a month for your services to keep running. Where am I supposed to check in? I have signed into my creative cloud account, Adobe Application Manager, and Creative Cloud Connect. I've also signed into my regular Adobe.com account to view purchases. After doing all of this, I still keep getting the count down that I only have X number of days left to renew. Where do I sign in so these messages cease and so that my service will not be disrupted?

       

      thanks for your help