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Linked word document transformed to folders

New Here ,
Dec 19, 2012 Dec 19, 2012

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I am using Robohelp HTML 9.

I have created folders in the project manager. In every folder have I linked word documents, all from 2 to 7. I generate every page in RH and update if I made som change in the worddocument. Everything looked fine when I left work yesterday, but when I opened the project this morning every page was changed to a folder. I got the book icon instead of the page-icon in the generated project. Why is this? And how am I going to solve this problem?

I appreciate an answer!

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Community Expert ,
Dec 20, 2012 Dec 20, 2012

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Some screenshots would help us understand. Use the camera icon to insert them when replying.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Dec 20, 2012 Dec 20, 2012

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2012-12-20 09_36_02-RoboHelp HTML - Userdocumentation_GT - [Link View].png

I have one folder named Search. The subfolders "Search" and "search result" was linked word document yesterday, but when I opened the project today they were subfolders.

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Community Expert ,
Dec 20, 2012 Dec 20, 2012

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I'm sorry but I have not seen that or seen it reported. I can't readily think of anything that would cause that. My suspicion is something changed in the Word document.

What happens if you link that document in a new project?


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Dec 20, 2012 Dec 20, 2012

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Thank you for taking time for this.

If there is any problem with the word document, the hard thing to understand is why it happend to 40 linked word documents at the same time. I have made it from the beginning again and now it's working. I hope it won't happend again!

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