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Cannot download Flash Player/already in use

New Here ,
Dec 19, 2012 Dec 19, 2012

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First, I don't remember *uninstalling* Flash Player, but a video didn't load and it told me to download FP, so I tried, and got an error message that said it couldn't download because it was already in use. After reading through the troubleshooting pages, I used the uninstaller to make sure FP wasn't already on my system and just hiding, and then I closed out of everything I possibly could, even checked the task manager to make sure nothing was running. I tried to download FP again (3x) and it failed every time, always saying it couldn't complete the download because it was already in use. I did the test thingie and couldn't see the image, so I don't have it on my system (again, I used to have it and it seems to have voluntarily disappeared itself). I can't figure out why I can't just download FP. Any ideas?

I'm operating Windows Vista and IE9.

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Adobe Employee ,
Dec 20, 2012 Dec 20, 2012

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Please download Flash Player from the following link: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

Close all browsers and double-click the downloaded file.

Thanks,

Sunil

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LEGEND ,
Dec 21, 2012 Dec 21, 2012

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Make sure that you close all applications that make use of Flash: messengers, chat clients, Skype, etc.

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LEGEND ,
Dec 21, 2012 Dec 21, 2012

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If the above posts do not solve your problem, try a clean install as described in http://forums.adobe.com/thread/928315

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