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Please help ...
I am the owner of two readers : an old Sony PRS650 and a freshly purchased KoboGlo. I have never had any problem with my Sony. I used Reader Library to manage the books I had purchased with Adobe DRM. The device was authorized with a gmail address, as was my computer.
But it seems that this software can't recognize my Kobo. Thus, I installed ADE 2.0. And it says my computer is authorized without ID. I can read purchased ebooks on the computer, but I can't upload these to my Kobo Device. I can't either authorize my Kobo ...
What should I do to be able to read my purchased ebooks on my new device ?
More, I need to use my two readers since I have given my Sony to my 11 years old daughter (which means I'll buy her books from my computer with my ID ... ).
All this is driving me nuts and ruining our Christmas ... Will anybody find a solution ????
PS : Sorry for my poor english ...
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SometimesDigital Editions gets device registration a little confused.
Try explicitly unregistering the Kobo (ctrl-shift-E), unplugging it, and plugging it back in again.
It may then get recognized as an unregistered device, and give you the chance to register again.
If Digital Editions is very confused, you may need to go to file explorer on the PC/Mac with the Kobo plugged in,
go to the drive that is the Kobo, and delete the directory 'Digital Editions' from the Kobo.
Then restart Digital Editions and Kobo registration may be able to work.
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I have the same problem, but my computer does not recognize my Kobo Glo either, so I am not able to delete the directory "Digital Editions" from the Kobo folder. I purchased a new Kobo book yesterday and it appears in my Kobo Desktop but not on my Kobo itself???
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Someone recently posted that the Nook will not work on a USB hub, but will work if plugged directly into a computer USB port.
I don't know if this applies to the Kobo Glo, but worth a try.
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This was indeed the problem with my Kobo Glo ... working fine now ... thanks.