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download?

New Here ,
Dec 30, 2012 Dec 30, 2012

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I bought Adobe Acrobat X Standard upgrade from Amazon in June, 2012. I uninstalled before the hard drive failed on my computer. I installed a new hard drive, but now cannot find the CD/DVD. I have everything else (packaging, S/N, etc.)

Can  you provide a download  of this program or can I buy a new CD/DVD?

Thanks,

Larry Barton

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Community Expert ,
Dec 30, 2012 Dec 30, 2012

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Try http://prodesigntools.com/all-adobe-cs5-direct-download-links.html and activate it with your serial number.

Follow the Very Important Instructions on that page first otherwise the links won't work.

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New Here ,
Dec 30, 2012 Dec 30, 2012

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Mr. Waller,

Thanks for your prompt response.

I did not find Acrobat X Standard in the list you provided, only Acrobat X Pro.

Thanks,

Larry Barton

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Community Expert ,
Dec 30, 2012 Dec 30, 2012

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I did not find Acrobat X Standard in the list you provided, only Acrobat X Pro.

There is no separate Acrobat X Standard trial. It's included in the Acrobat X Pro trial.

The serial number unlocks either the Standard or Pro features.

Download the Acrobat X Pro trial, activate it with your serial number and it will revert to Acrobat X Standard.

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New Here ,
Dec 30, 2012 Dec 30, 2012

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My serial # does not work. I tried it with and without the dashes.

<Removed by Moderator>

Larry Barton

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Adobe Employee ,
Dec 31, 2012 Dec 31, 2012

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WLarryBarton please keep in mind this is a public forum.  Please do not post personal information such as your serial number for Acrobat.

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New Here ,
Dec 31, 2012 Dec 31, 2012

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Thanks, did not realize it was public.

Do you have an answer for my problem?

Thanks,

Larry Barton

[private data removed]

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Community Expert ,
Dec 31, 2012 Dec 31, 2012

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What do you mean by serial number does not work? Is there an error message?

You mentioned in your first post that you bought an upgrade.

If that's the case, your serial number will be recognised as an upgrade by the Acrobat X installer and the installer will request that you enter the serial number from an earlier qualifying version.

Then you enter the serial number for an earlier version of Acrobat in order for for your upgrade serial number to be accepted.

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New Here ,
Jan 01, 2013 Jan 01, 2013

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Upgrade

Thanks,

Larry Barton

<Removed by Moderator>

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Community Expert ,
Jan 01, 2013 Jan 01, 2013

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WLarryBarton wrote:

Upgrade

Refer my earlier Post #7

"If that's the case, your serial number will be recognised as an upgrade by the Acrobat X installer and the installer will request that you enter the serial number from an earlier qualifying version.

Then you enter the serial number for an earlier version of Acrobat in order for for your upgrade serial number to be accepted."

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New Here ,
Jan 01, 2013 Jan 01, 2013

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It only says the serial number is invalid.

Thanks,

Larry Barton

<Removed by Moderator>

Message was edited by: Jeff A Wright to remove personal information.

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LEGEND ,
Jan 01, 2013 Jan 01, 2013

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This is a public forum; please do not publish your email address and other private data.  I have removed your email address and telephone number from your post.

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