ADE & Getting Started

Report · Jan 04, 2013

I can't get Adobe Digital Editions to work. I haven't been able to download the 'Getting Started' on my computer,

so I can't get started. Every time I click anywhere on ADE, it says it has encountered a problem, and needs to

close....and it does. What should I do?

Report · Jan 04, 2013

Report · Jan 04, 2013

You shouldn't need the 'Getting Started'.

It isn't very helpful that Adobe provide 'Getting Started' in epub format;

as you won't be able to read it until you have got started.

But if ADE is encountering a problem there is clearly something wrong.

Can you tell us which operating system you are running on, please?

Also ...

for Vista

~~~~

If you are installing Adobe Digital Editions on Windows Vista please see Installing Adobe Digital Editions 2.0 in Windows Vista - http://helpx.adobe.com/digital-editions/kb/installing-digital-editions -20-windows.html for a workaround to allow the installation.

for XP

~~~

A lot of people have been having issues on XP with ADE2.0 (as well as several other problems with it as well).

I suggest installing the older version 1.7.2 which seems more reliable.

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

Report · Jan 07, 2013

Thanks for getting back to me about ADE 1.7.2. My operating system is Windows XP Home Edition 2002.

I've been trying my best to get to a place to download the ADE 1.7.2., but I can't seem to find it. The only

place I can find to get to it is at the Tucow site. Is that a safe website to use? If not, how do I get to it on

Adobe?

Mark

Report · Jan 08, 2013

Sorry, I see I corrupted the result of a copy and paste.

(Mac pointers on that initial page).

I loaded from the tucows site (before they restored the old download to the Adobe site) and haven't seen any signs of problems,

but I would go for the Adobe one now it is there.

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