Need help with Adobe flash player.

[xxxxxxxx01]

Hello,

I already have Adobe flash player installed on my computer.  However, when I wanted to watch a YouTube video, YouTube requested me to download Adobe flash player in order to play the video.  All help is appreciated.  Thank you.

[kglad]

navigate here and check your flash player version:  http://www.adobe.com/software/flash/about/

copy and paste here the version information.

[xxxxxxxx01]

Here is the info you requested:

Adobe flash player 11.5.502.135 (15 MB)

Your system:  Windows 64-bit, English, MSIE

Let me know what I need to do next.

Thank you.

[knob1099]

Im having problems with my HuluPlus with the same version.  Ever since i updated to that version,  Ive been experiencing the same problem with it saying i need adobe flash?

[kglad]

1.  repair ie:  http://support.microsoft.com/kb/318378

2.  uninstall your current flash player:  http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_the_Adobe_F...

3.  download and install the correct flash player:  http://www.adobe.com/support/flashplayer/downloads.html

4.  do not allow your browser to update/install the player for you.

[knob1099]

What version Should we install then?  go back to the 11.4?  or redownload the 11.5?

[kglad]

use 11.5

if following those steps you still have trouble, use:  http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

[xxxxxxxx01]

I am not a computer expert and  am afraid to make the problem worse.

If anyone has tried the suggested steps and the outcome is successful, please let me know.

Thank you.

[Jeff A Wright]

Moving this discussion to the Installing Flash Player forum.

[pwillener]

Check

• http://forums.adobe.com/thread/885448
• http://forums.adobe.com/thread/867968