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so i am watching u-tube videos and it quits and tells me i need flash player. I have flash player. I

New Here ,
Jan 07, 2013 Jan 07, 2013

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  I cannot seem to update adobe flash player. I am using windows 7 pro. It gets to about 50% and quite and tells me to turn off IE. I find no on /off button for internet explorer. I do not understand.

     I watch u-tube videos for a while and it works ok, but then tells me i need flash player. I have flash player. I cannot get it to do the update though.

Need help please

kvet1@earthlink.net

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Adobe Employee , Jan 07, 2013 Jan 07, 2013

While installing Flash Player, you need to close Internet Explorer. Could you please try to install again using the following link? http://get.adobe.com/flashplayer/

Also, see the version of Flash Player installed in your machine by accessing the following page: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Thanks,

Sunil

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Adobe Employee ,
Jan 07, 2013 Jan 07, 2013

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While installing Flash Player, you need to close Internet Explorer. Could you please try to install again using the following link? http://get.adobe.com/flashplayer/

Also, see the version of Flash Player installed in your machine by accessing the following page: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Thanks,

Sunil

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New Here ,
Jan 08, 2013 Jan 08, 2013

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Thank You,

Using the link Mr. Sunil provided, the install/ update went right through quickly, and said succesfully.  I had tried maybe 7 or 8 times prior using the Adobe web site and the action would not work.

     I thank Mr. Sunil for the help. I wonder though what the problem was or is.

kvet001

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