Adobe-ID already been used on another computer

Report · Jan 12, 2013

I own an eBookreader 'Kobo glo' and installed Adobe digital editions on my computer.
With this I am able to borrow e-books from our library.

My computer failed and got a new hard drive and I upgraded to Windows7.

Now my password is no longer accepted by Adobe digital editions ("has already been used on another computer").

What should I do? Response please to mo.ju@jm-photography.de

Report · Jan 12, 2013

Report · Jan 12, 2013

Odd, I have mine registered on a couple of computers and a couple of devices. I thought it started complaining after 6 total.

It might be worth completely unregistering (ctrl-shift-D) and restarting ADE to see if that helps; I don't think it will but it might.

You might need to ask Adobe to reset the activations on that account.

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