4 Replies Latest reply: Sep 4, 2013 11:28 PM by edu_Kate

issues viewing output in Chrome

edu_Kate Jan 7, 2013 11:25 PM

The software that I write documentation for has recently become compatible with Chrome, so I have never had to worry about testing output in this browser until now.

When 'attempting' to open my generated help in chrome it is opening 2 pop-ups.

One is trying to open whcsh_home.htm#id=0 (basically a blank pop-up)

The other is opening an about:blank page

any ideas?

1. Re: issues viewing output in Chrome

Peter Grainge Jan 8, 2013 12:16 PM (in response to edu_Kate)

Try WebHelp to see if FlashHelp is the issue.

If not, when you post back please include your version of Rh.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
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2. Re: issues viewing output in Chrome

edu_Kate Jan 14, 2013 7:35 PM (in response to Peter Grainge)

Hi Peter

I have generated the files in WebHelp as you suggested and it is opening ok in this layout.

We are using roboHelp10.

Hope that you are able to help us out.
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3. Re: issues viewing output in Chrome

Peter Grainge Jan 15, 2013 3:56 AM (in response to edu_Kate)

Does the FlashHelp work OK with other browsers?

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
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4. Re: issues viewing output in Chrome

edu_Kate Sep 4, 2013 11:28 PM (in response to Peter Grainge)

I put it in the too har basket and moved to the HTML5 layouts ... these are m uch easier/nicer to work in
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issues viewing output in Chrome

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