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Downloaded Digital Editions but won't install?

New Here ,
Jan 19, 2013 Jan 19, 2013

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We are trying to use our Ebooks from our library.

Using our Home computer- which has Microsoft Windows XP, Home Edition, Version 2002, Service pack 2.
We have a Pentium 4CPU 1500MHz, 1.49GHz. 512 MB of Ram.

We use "avast" and have a "firewall" as well.

The EXE.file wouldn't run.


We had Adobe already in our system previously, however thought it might have upgraded by using the link our library provided. We also had the flash player. 
So we went to the link that was  provided by our Library see below.

http://hpl.lib.overdrive.com/5DE8E161-0C85-4862-B995-5FF6BE2E4895/10/3 81/en/Default.htm

Downloaded:Download Adobe Digital Editions

WE FOLLOWED THIS:

Getting Started

Follow these steps to get started with the Adobe Digital Editions:

· Download Adobe Digital Editions ›

· Run the installer and follow the on-screen instructions.

· Once installed, open the Getting Started eBook for an overview of the application.

THEN WE DID THIS:

                                

Adobe Digital Editions 2.0 Installers

Locate your preferred platform and click on it to download the installer. Then run the installer on your machine to install Adobe Digital Editions.

Download Windows (5.61 MB)
AND THEN WE DID THIS:

Additional Downloads

Getting Started with Adobe Digital Editions eBook

The Getting Started eBook is pre-installed with Adobe Digital Editions 2.0; however, it will not be installed if you install as a standard user (non-admin user). If it is not installed or if you happen to remove it, you can download it using the following link.

  Download Getting Started with Adobe Digital Editions (EPUB, 55 KB)

THEN WE TRIED TO RUN THE PROGRAM AND GOT THIS RESPONSE:

"Adobe reader could not open [(I've tried a few samples before trying the book I ordered from you)] because it is either 
not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't
correctly decoded)".

I did find out that we must have the Digital Editions working "BEFORE" the library sends us the download for the book we
requested.
However, we still should have been able to "TEST" using the "Sample books".

What are we missing???
Can you help????
Joanne.

 


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LEGEND ,
Jan 20, 2013 Jan 20, 2013

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Your computer is too old. Pentium 4? That was over 10 years ago. No way to overcome this.

Mylenium

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New Here ,
Jan 20, 2013 Jan 20, 2013

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We have two computers and wondered if I should try the other one (my

husband's).

My husband has Windows 7 Professional, Service Pack 1.

Processor: AMD Phenom(tm)9650 Quad-Core Processor 2.30 GHz

4.00GB

64-bit Operating System

OSFROD

MSHOME

There's lots of room on this one.

Joanne.

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Adobe Employee ,
Jan 21, 2013 Jan 21, 2013

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Moving this discussion to the Adobe Digital Editions forum.

The second computer, and possibly even the first, will allow you to install fine.  Please see http://www.adobe.com/products/digital-editions/tech-specs.html for a list of the system requirements.

From your original post it appears that Adobe Digital Editions is not installed on the first computer.  Are you able to open Adobe Digital Editions from the Start menu?

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Guide ,
Jan 21, 2013 Jan 21, 2013

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It will be a bit slow, but you will probably find the older version v 1.7.2 of ADE will run fine on your old Pentium

if that is more convenient than using the other one.

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

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