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I've branched your post into a new conversation, so that we can troubleshoot it in a sensible way.
We need to treat your two computers as separate problems until we know for sure that they're not. This will help us be much more effective in troubleshooting the problem. Pick one to start with, and when we get it figured out, we'll go look at the other one.
There are two Flash Players for Chrome. The newest version is basically a complete rewrite of Flash Player for Chrome's modern Pepper Plug-In API (PPAPI). Chrome Pepper has only been around for a few months, and it is not as stable as the more mature NPAPI (Netscape Plug-In API) that has been continuously under development for well over a decade. We will continuously improve the PPAPI implementation in the same spirit as we have older player versions, and you'll see better performance and stability as that product matures.
My first recommendation would be to download and install the NPAPI version of Flash Player, and enable it in Chrome.
- To do this, download the Flash Player NPAPI Plug-In Installer for Windows here:
http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe - Exit Chrome
- Run the Installer
- Launch Chrome
Type chrome://plugins in the browser tab.
- Expand Details, in the upper-right area of the screen, if needed.
- Click Disable for the PPAPI (out-of-process) Flash plug-in Type.
- There should be at least one NPAPI Flash plug-in listed below the PPAPI Flash plug-in. Make sure that at least one NPAPI Flash plug-in is enabled. (Click the word Disabled to Enable one.)
- If no NPAPI Flash plug-in is listed, the installation was not successful. This is typically because Chrome was not fully exited during installation. Reboot, run the installer again and re-launch Chrome.
If this doesn't resolve the problem, let's switch it back to the PPAPI version to minimize the variables. We now know that the crash is not specific to the PPAPI player.
The next major source of stability issues is related to Hardware Acceleration. This typically points back to the hardware or associated drivers on your system. Updating to the most current drivers, and/or disabling hardware acceleration altogether will resolve the stability problems, if that's what is happening.
The following troubleshooting steps will show you how to disable Hardware Acceleration (this is a very helpful diagnostic step, but may ultimately be too slow to make the game enjoyable), and how to collect detailed information on your computer's hardware and drivers.
Basic Troubleshooting Info
To help troubleshoot we'll need the following system information:
- Operating system
- Browser
- Flash Player version - http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
The first step is to work through the video troubleshooting guide for your operating system, here:
- Windows - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
- Mac - http://helpx.adobe.com/flash-player/kb/video-playback-issues.htm
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
- Windows - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Windows_users
- Mac - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Mac_OS_users
If you're still seeing instability, please download the latest Firefox and give that a shot. I'm curious to know it's specific to Chrome. Also, the crash reporting capabilities in Firefox are much easier for us to collect and work with.
Thanks!
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