Kobo Reader

[Ellen_Adshade]

The Digital Editions device name does not appear in the left panel. and I cannot download books to the Kobo that I want to borrow from the library

[Jeff A Wright]

Moving this discussion to the Adobe Digital Editions forum.  Which Kobo Reader are you using?  It is listed at Digital Editions Supported Devices - http://blogs.adobe.com/digitalpublishing/supported-devices.

[sjpt]

Jeff asked Which Kobo Reader are you using? 

In particular, it is important whether it is a dedicated eReader, or a tablet with eReader software.

They interact with ADE in different ways.

[Ellen_Adshade]

Hello, I am using Kobo Glo e-reader, a tablet with e-reader software,

running Adobe Digital Editions. Exclusive rights with Kobo, Inc. I cannot

get the device's icon on the left panel in order to drag the book and

download it on my Kobo glo. It is with library books being borrowed. Books

purchased are being loaded to my Kobo glo. Can you tell me why the device's

icon is not on the left panel. I uninstalled the software and then

reinstalled it again, thinking that there may have been a problem at the

first install, but things are the same. No device to pull the borrowed

books to. Thanks Ellen Adshade

[sjpt]

If the main issue is with library books, you may find it best to install ADE 1.7.2 instead.

ADE 2.0 has quite a few problems with Overdrive and certain devices.

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

[Jeff A Wright]

The Kobo devices currently submitted to Adobe and listed as supported are as follows:

Kobo Inc.	Kobo eBooks	iOS app
Kobo Inc.	Kobo eReader N416	Dedicated reading device, tethered
Kobo Inc.	Literati Wireless Reader	Dedicated reading device with wifi
Kobo Inc.	Kobo Desktop for Windows	Windows Desktop Application
Kobo Inc.	Kobo Touch	Reading device eInk
Kobo Inc.	iOS app	iOS app

It does not appear the Kobo Glo was submitted to us to be included as a supported device.  It does not mean that it won't work but I would recommend contacting Kobo so they can request to have the device added to the list.

[Ellen_Adshade]

Thank you so much, Jeff. I did try to download version 1.7.2 of digital

editions but couldn't. Thanks for telling me to use a different browser

which I did, Moxilla firefox. I finally have 2 borrowed books on my Kobo.

Thanks again.