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serial number wrong?

Guest
Jan 28, 2013 Jan 28, 2013

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last year i bought flash builder 4.5. Then update to 4.6 Everything ok.

Now i'm changing my computer. I've downloaded 4.5 and installed into the new computer. I've used the second serial key number that Adobes sent me when i purchased the software.

Everyting is ok.

But when i've wanted to update to 4.6 i noticed that already exists a 4.7 version!!! So i've downloaded, DEACTIVATED 4.5 Flash builder, and unistalled it.

But when i want to install 4.7, the serial key is not valid!!!!

Can you help me?

Thanks

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LEGEND ,
Jan 28, 2013 Jan 28, 2013

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Did you purchase FB 4.7 and use the serial number that was provided for it after the purchase?  Serial numbers are not transferable from one version to another.

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Guest
Jan 28, 2013 Jan 28, 2013

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Ups, sorry i assumed that 4.7 should be a free upgrade....

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LEGEND ,
Jan 28, 2013 Jan 28, 2013

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Updates are usually free, upgrades seldom.

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Adobe Employee ,
Jan 28, 2013 Jan 28, 2013

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You should be able to use the licensing information from Flash Builder 4.5.  I would recommend reinstalling Flash Builder 4.5 and then possibly remove and reinstall Flash Builder 4.7.

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