Presenter Video Creator (v8)

[MichaelD443]

Opened a project. Changed branding to custom. Specifice just a starting branding element. Published, closed, went to EOJ.

Opened a different project. Can't change branding to end--all check boxes grayed. Can't specify a new custom branding theme. Can select standard branding but it still only shows up in the beginning, can't change to end (or background).Also, now it only uses the custom branding I created and used for the beginning of the other project.

Is there a cache that must be cleared?

Thanks. --Michael

[Vikram]

Hi MichaelD443,

I followed your steps:-

opened a project

changed branding to custom

specified a starting branding video

published

clicked on close project button

opened a new project.

goto themes.

Can select any default themes or change the starting/end video.

In my case the themes dropdown is enabled and is working fine on my system.

Are the steps same as yours?

If the steps are same, then it's a system specific issue.

You can send us(vikrakum@adobe.com) the diagnostic log with steps mentioned to reproduce the issue.

There is workaround to get ride of your issue. Close Video Creator. Delete preferences.xml file from this location -> C:\Users\<username>\AppData\Local\Adobe\Presenter Video Creator 8.1\ . Open VC

Thanks,

Vikram

Adobe Presenter Engg. Team