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Adobe Digital Reader

New Here ,
Jan 28, 2013 Jan 28, 2013

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I had updated my reader and moved my books over to it. When I tried to open one one it asked me to enter my user name and unlock code. I have no idea. Can you help?

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Community Expert ,
Jan 28, 2013 Jan 28, 2013

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LEGEND ,
Jan 29, 2013 Jan 29, 2013

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Guide ,
Jan 30, 2013 Jan 30, 2013

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Do you remember ever having an Adobe ID?  If so, that is probably the one you need to use.

If not, can you give a little more detail about

  1. the reader (and the app you are using on it if it is a tablet rather than dedicated eReader),
  2. where you got your books;
  3. are they bought, library or free
  4. if bought, who from, and what ID did you use when you bought them

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New Here ,
Jan 30, 2013 Jan 30, 2013

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No, I have never had an Adobe ID. I have bought books from Barnes &

Nobel. I tried using my B&N user name & password the purchased book It didn't

work. I can't read or transfer it to my nook. What now!!!!!!!!!!!!!!

Jere Bennett

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Guide ,
Jan 31, 2013 Jan 31, 2013

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Thanks, sorry to be awkward, but a few more questions.

  1. When you said 'I had updated my reader' did you mean you had a new physical reader device (your nook?),
    or that you updated the version of Adobe Digital Editions (ADE) on your PC?
  2. What is asking for a password: ADE or the new nook?
  3. Was ADE involved at all; when you first bought the books, when you transferred them, or ...???

There are some comments in the thread http://forums.adobe.com/message/4942258 that may help.

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