ADE 2.0 won't open. Message says "ADE 2.0 has stopped working"

[TheVeryHungryLibrarian]

I have been using Adobe Digital Editions 2.0 for several weeks with no problems. But now the program won't open. When I click on the ADE icon a Microsoft Windowns message pops up in a box that reads "Adobe digital editions 2.0 has stopped working. Microsoft can check online for a solution." I clicked the 'Check for a solution' box and got no help. I uninstalled the program, restarted computer and reinstalled. The problem persists. My computer runs Windows Vista. When I click view detail programs I get this "Description:
  Stopped working
Problem signature:
   Problem Event Name: CLR20r3
   Problem Signature 01: digitaleditions.exe
   Problem Signature 02: 2.0.0.0
   Problem Signature 03: 5058357c
   Problem Signature 04: System.Configuration
   Problem Signature 05: 2.0.0.0
   Problem Signature 06: 4889de74
   Problem Signature 07: 1a8
   Problem Signature 08: 4d
   Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
   OS Version: 6.0.6000.2.0.0.768.3
   Locale ID: 1033

Any suggesgtions?

Thanks in advance for any help!

Heather

I reinstalled the older edtion 1.7.6 (I think) and I'm able to open it and see my books. But I'd like 2.0 back please!

Message was edited by: TheVeryHungryLibrarian

[sjpt]

Have you checked what it says in http://helpx.adobe.com/digital-editions/kb/installing-digital-editions-20-windows.html ?

I think this is more about installation than running after installing, but ...???

I reverted to 1.7.2 because of other issues with v2.0; it has lots of bugs.

Did you want to use 2.0 because it is the latest, or is there some new feature in it you really want to use?

[TheVeryHungryLibrarian]

SJPT, I saw that link before posting here. Thanks though. That link doesn't address my issue but it would have been helpful when I installed 2.0 and it took me two days to figure out that the reason I couldn't run the program because Windows was blocking it. They should put this link on the download page.

I liked the new interface of 2.0 but since I primarly read on my Droid phone using a third party app (Aldiko), I guess it really doesn't matter what version I use. Thanks for the suggestion.

[mareelynn]

I'm having a similar issue using Windows 7.  I can't uninstall/reinstall the program because it's my workstation and I don't have admin permissions. 

(I work at a public library & teach patrons how to use eBooks!)

[sjpt]

mareelynn, see my post on the thread http://forums.adobe.com/thread/1142871?tstart=0  Good luck.