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RoboHelp and Word 2003

New Here ,
Jan 05, 2007 Jan 05, 2007

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Has anyone had any issues with RoboHelp since switching to Word 2003?

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Community Expert ,
Jan 05, 2007 Jan 05, 2007

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Some have, most have been OK.

What you really want to know, I guess, is whether you will have problems. Impossible to answer as there are so many variables but I have had no issues so provided you install it properly you should be OK.

Take a look at the topic on my site about installing RH for the correct procedure.

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New Here ,
Jan 05, 2007 Jan 05, 2007

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Peter, thanks for the quick reply! How are things back home? My family is just up the road from you in Fleet. I am currently running RobHelp with no problems but I have been advised by government staff here in D.C. that they are going to upgrade to Word 2003 and since they don't allow any of us consultants to do our own installs I was getting concerned. Oh well, guess I will just have to let them get on with it and see what happens :). Best wishes for a Happy New Year!

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Community Expert ,
Jan 05, 2007 Jan 05, 2007

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If you are from here, you will understand "Grey day". Yes Fleet is quite close.

Do bear in mind that it is advisable after installing a new version of Word to uninstall and reinstall RH. Make sure they do that and they install RH using your logon. Any arguments over that, refer them to the article on installing. If they don't follow that procedure, you could have trouble.
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New Here ,
Jan 05, 2007 Jan 05, 2007

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Thanks again! I will be sure that they follow the instructions.

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RoboHelp Documentation
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