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need help downloading the new verison of abode flash player cant do it

New Here ,
Jan 31, 2013 Jan 31, 2013

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Hi my name is LaGretta Harris

I have had my HP for 3 years now My son who is now away at school set up my adobe Flash Player. and It stated that I need to upgrade my system.  I am over 50 years old and dont no anything about computers. Iam not able to download the new version now I can not recieve any videos that is being sent to me by family and friends will you please help me

Thank you so much in advance

LaGretta Harris

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Community Expert ,
Jan 31, 2013 Jan 31, 2013

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Click on http://get.adobe.com/flashplayer to download Flash Player

UNcheck the box marked "Yes, install Chrome as my default browser...."

(Irritatingly, Adobe insists on checking that optional box by default when it is entirely unnecessary and unwanted by most people who are already using their preferred browser. That forces almost everyone to uncheck the box).

Then click the big yellow Download button.

Then follow the prompts to install Flash Player.

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New Here ,
Jan 31, 2013 Jan 31, 2013

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Hi John Waller

this is Lagretta again I uncheck the box marked yes and that was about Mac fee I didnt see and dont no how to install Chrome as my default browser.  I click the downloud button and it said already installed i clicked finish and then a message came up it did not go thur successfully Please help me I have been trying to do this for days HELP ME PLEASE

THANK YOU AGAIN

LaGretta Harris

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Adobe Employee ,
Jan 31, 2013 Jan 31, 2013

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
Feb 01, 2013 Feb 01, 2013

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Let's start with the basics...

What is your operating system & version?

What is your web browser?

What is your installed Flash Player version?

If you are unsure, you can find all the information at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_ver...

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New Here ,
Jan 31, 2013 Jan 31, 2013

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Please answer my question or help me to fix my problem please

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