1 Reply Latest reply: Feb 1, 2013 7:00 PM by John T Smith RSS

    ALL Presets Missing in Encore....HELP!

    bethpetersen

      I have been using apple software for all my videography projects, but have made the switch to adobe. However, after installing everything, and opening Encore, I found that there were absolutely NO presets. NONE. So I go into package contents within the application, and there are presets and a library folder. But no way to import it into Encore. UGH!

       

      Next, I look into forums, google, everything. I did find a remedy solution from adobe- a way to download the library. So I did that. But then I have to go into Encore and click "new item" and it takes forever to import everything. When I do, there's still no buttons or things like that.

       

      What do I do??? Has anyone experienced this? I need to get DVDs done and sent! And I am so lost!