i can´t authorize my second computer or my ebook. i get the message adobe ID already use my another

[sarah_hafendörfer]

i can´t neighter authorize my second computer nor my ebook on ADE. i get the messade Adobe ID already use my another computer or ebook.

how can i authorize an other computer or my ebook?

[sjpt]

The system sometimes gets confused.  Try explicitly deauthorizing the computer (ctrl-shift-D to ADE) and the device (ctrl-shift-E to ADE when the device is plugged in).

Restart ADE, and see if the authorization can work any better.

You have a maximum of 6 computers/devices for an ID.  Maybe with old devices you are trying to get more than 6?

If so, you must contact Adobe service (live chat is easiest http://www.adobe.com/support/chat/ivrchat.html ) and ask them to deauthorise all devices. 

You should then be able to reauthorise those computers/devices you still need.

[sarah_hafendörfer]

does work. thanks