Flash download fails

[PLCAAdmin]

I am running a fleet of iMacs and MacBooks - all are running Lion. We also run a Juniper firewall and a Sophos web filter/proxy.

Trying to download the latest flashplayer I have found that the second part of the download - once you execute the initial .dmg file - does not comply to the proxy settings and tries to access the https site directly. Our firewall, understandably, will not accept outgoing https traffic unless it comes from our web filter/proxy box. I believe it is because we are using a .pac file delivered from a web server - proxy set to Auto with a http://xxxxxx.xxx url.

I am not having issues getting to the Adobe site nor with the download of the .dmg file.

I either need to know the ip address the .dmg file is doing its download from - and that this will remain static - or else a fix so that the .dmg file download will comply with the proxy settings.

Any suggestions??

Thanks

[PLCAAdmin]

Well, I have confirmed that the download completed by the .dmg file does not comply with the proxy settings when a pac file is used on OSX (either 10.7 or 10.8). This applies to both the https download - could be anywere in two class c address spaces that I have had to allow through our firewall (outoing origination only) and to the following http download - yet another two class c address spaces.

Does anyone else find the coding for the downloads ..... deficient if everything else is complying to the proxy settings and this is not?

[chris.campbell]

Thank you for the heads up.  I've forwarded this to the team responsible for the new installer and will let you know as soon as I hear back.

Thanks,

Chris

[chris.campbell]

I'm still waiting for clarification here, but in the meantime I wanted to point out another solution that you might be interested in.  If you administer a large number of systems, it is possible to deploy new versions of Flash Player via the background updater.  Please see this post for details:

http://blogs.adobe.com/spohl/2012/04/24/it-admin-deploying-flash-player-via-background-updater/

[chris.campbell]

Can you give us some additional details on your proxy server settings?  Are you restricting IP addresses?  Is there anything non-standard that we should be aware of?  Our online installer does support proxy servers so this should, in theory, work.

Thanks,

Chris