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1. Re: Encore CS6 Flash Export problem, Grey screens
EncoreSufferer Nov 21, 2012 9:50 AM (in response to EncoreSufferer)Help anyone? Anyone doing flash DVD having similar issues?
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2. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Nov 21, 2012 12:05 PM (in response to EncoreSufferer)Sorry; I don't think I have not done a similar project in CS6. No time to play with it today; will try to find a moment.
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3. Re: Encore CS6 Flash Export problem, Grey screens
RSA 777 Feb 4, 2013 1:00 PM (in response to EncoreSufferer)Did you ever get an answer or figure it out yourself?
My DVD works fine, but my flash attempt is just the
grey screen. Seems like lots of folks would be playing
with flash from Encore and the grey screen seemsto be a common issue. I'm trying to load it on a USB
drive. -
4. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 4, 2013 3:15 PM (in response to RSA 777)RSA: does your flash export play locally, but not on the USB?
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5. Re: Encore CS6 Flash Export problem, Grey screens
RSA 777 Feb 4, 2013 7:22 PM (in response to Stan Jones)Hi Stan,
No it does not, neither on my Apple or PC.
The DVD plays fine though.
Since DVDs are going away I'm really surprised
more people are not playing with this. Hmmmm,
maybe they are. Maybe I'm the only one scratching
my head.
I have a client who wants their videos on a USB,not a DVD, but they do want a DVD menu.
Thanks,
Rick -
6. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 4, 2013 8:25 PM (in response to RSA 777)Local and web playback worked fine for me, but I never tried USB. I'll try to get around to a CS6 test in the next few days.
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7. Re: Encore CS6 Flash Export problem, Grey screens
EncoreSufferer Feb 5, 2013 2:13 AM (in response to Stan Jones)I am sorry to say that I never found a solution for this, It's unbelievable that the Encore dev team did spot this problem
or simply didn't care. A simple test shows this grey screens, I am sure they would have done some test right?
The only option would be to go back to CS5.5, since encore files are backwards compatible. In my case this wasn't posible
since I started using the new futures of CS6 like auto-activate buttons..
It really was a pianful expierence this whole Encore process.. it's just too good to be true (multioutputs)
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8. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 5, 2013 5:07 AM (in response to EncoreSufferer)Did you file a bug report? If so, did you keep a copy of your description of the problem?
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9. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 5, 2013 6:39 AM (in response to EncoreSufferer)Encore CS6 6.0.2.004, IE9, Win7
Simple project, DVD NTSC, One menu with one button. One timeline. Menu first play, button linked to timeline.Output flash with flv (and again with f4v - same results), No template, keep with flash swf rather than streaming.
Open index.html locally, must manually enable active content. Menu opens, movie plays. No grey screen.
Copy entire folder to USB, same result; USB plays on a different PC also.
Upload to web site; same result.
Am I doing soething differently from either of you? Are you using templates?
Factors related to flash security (for local and probably USB playback) can be problems. Various server settings can be problems for on line.
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10. Re: Encore CS6 Flash Export problem, Grey screens
RSA 777 Feb 5, 2013 7:17 AM (in response to Stan Jones)Good morning Stan,
I have tried with and without templates, flv and f4v, BUT, if you get a chance
would you comment on ... must manually enable content?
EncoreSufferer,
In my case I have been frustrated beyond belief with Avid, FCP, Adobe
and many more software titles. Eventually I discovered it was
something simple I was or wasn't doing.That may not be the case with you. Sorry. In my case I've learned
the problem is almost ... almost always me.Rick
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11. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 5, 2013 7:59 AM (in response to RSA 777)IE9 opens index.html and I get a popup "Internet Explorer has blocked this webpage from running scripts and ActiveX controls." with a button "Allow Blocked Content."
There are a bunch of options in IE under internet options for how you allow/block scripts and activeX controls.
I don't have firefox installed at the moment, and have tested only with IE9.
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12. Re: Encore CS6 Flash Export problem, Grey screens
RSA 777 Feb 5, 2013 2:26 PM (in response to Stan Jones)No, I don't get anything saying that IE or Safari has blocked
anything.I guess I will start over with different and very short videos
and see if maybe size has something to do with it.Thanks for your efforts.
Rick
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13. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 5, 2013 2:45 PM (in response to RSA 777)This works for me (online):
http://www.videoandcomputer.com/FlashTestCS6/index.html
It does not prompt for activeX, since it is online rather than local.
If it doesn't work for you, I think it is your browser settings.
Edited
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14. Re: Encore CS6 Flash Export problem, Grey screens
RSA 777 Feb 5, 2013 9:05 PM (in response to Stan Jones)Hi Stan,
OK, I tried another project, much smaller, and it worked fine.
I wonder if size makes a difference?
At least I have a start. Thanks.Now I need to make my own Encore flash templates.
Thanks, Rick
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15. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 6, 2013 4:35 AM (in response to RSA 777)Were you using one of the Encore flash templates?
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16. Re: Encore CS6 Flash Export problem, Grey screens
RSA 777 Feb 6, 2013 5:09 AM (in response to Stan Jones)Good morning,
Yes, I used a template, that's why I want to make my own. I'm hoping it's
just a photoshop file. -
17. Re: Encore CS6 Flash Export problem, Grey screens
EncoreSufferer Feb 6, 2013 6:06 AM (in response to Stan Jones)I can still see grey screens in this example, what should my browser settings be then? I am using chrome..
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18. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 6, 2013 6:10 AM (in response to RSA 777)A flash template in Encore is just a jpg background and an html file that I suspect is used to build the exported index.html. The player controls are modified in an xml file (not the template).
http://helpx.adobe.com/encore/using/exporting-projects-flash-format.html
I'll try to do some more tests.
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19. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Feb 6, 2013 6:14 AM (in response to EncoreSufferer)I can still see grey screens in this example, what should my browser settings be then? I am using chrome..
Don't know chrome. It will have to do with allowing scripting/ActiveX controls. I only have this issue for local playback; not on line, when my internet security settings are for medum security.
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20. Re: Encore CS6 Flash Export problem, Grey screens
Checklaute May 30, 2013 2:27 PM (in response to EncoreSufferer)Hi everyone,
I got the same problem and finally figured out it was because of some of my assets file names that were causing glitches in the "AuthoredContent.xml" file.
Make sure the dvd project does not use any assets with filenames containing special characters that could interfere with xml coding. You may have to trash (or rename) auto-imported and/or transcoded files created by Encore inside the project's folder. If you trash them, Encore will ask you to locate the missing files when you next open the project. Simply relink to your original files after you've renamed them.
Good luck!
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21. Re: Encore CS6 Flash Export problem, Grey screens
mikevpnyc Jun 13, 2014 4:45 AM (in response to EncoreSufferer)Just installed CS6 and having the same exact issue - grey screen. Was this problem every resolved? Changing the size is fine to get it to work, but that didn't really fix the problem with the problem initially. "It hurts when I do this.", "Don't do that." seems to be a common answer with CS6.
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22. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Jun 13, 2014 6:25 AM (in response to mikevpnyc)You might want to start a new thread so we can focus on your specific scenario.
See post 9. What are you trying to do?
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23. Re: Encore CS6 Flash Export problem, Grey screens
Nicolas.Olivier Jul 9, 2014 5:51 AM (in response to EncoreSufferer)Hi there,
I have EXACTLY the same problem. When I export to flash, my DVD menus appear in Safari but they don't lim to the video. All I have is the greyed video place holder with the play, pause, etc. controllers.
Any solution found?
Cheers!
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24. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Jul 9, 2014 8:03 AM (in response to Nicolas.Olivier)I believe this is not a single problem.
I suggest starting a new thread, so we don't confuse your issue with others.
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25. Re: Encore CS6 Flash Export problem, Grey screens
Nicolas.Olivier Jul 9, 2014 8:09 AM (in response to Stan Jones)Hello Stan,
I would have to write exactly the same thing than EncoreSufferer - with the same title also... do you really think it's a good idea?
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26. Re: Encore CS6 Flash Export problem, Grey screens
Stan Jones Jul 9, 2014 10:42 AM (in response to Nicolas.Olivier)No problem.
What OS? What browser/version?
Did yours also work in CS5.5?
See post 13. Does that one play for you?
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27. Re: Encore CS6 Flash Export problem, Grey screens
Nicolas.Olivier Jul 9, 2014 1:22 PM (in response to Stan Jones)Ok you've got a point.


