Flash Player crashes every time in Firefox

[blak2493]

Hello everybody, hope this is the right section of the forum, if it's not, please move this discussion to an appropriate forum.

I'm using Windows 8 x64 since some months (it's release to MSDN since september) and I never had problems with Flash Player with Firefox. Since some weeks, every time I reload/open a page which contains some flash player content, Firefox freezes for some seconds, and the small wheel of the mouse pointer cames out for a few seconds, then it stops, then it reappears again. It continues for 4-5 times, than it stops, and FF says that the Flash Player plugin has stopped working. If I take a look to the processes under Task Manager, I can see that the two processes called "Adobe flash player r502 etc..." (or something like this) are closed and reopened 4-5 times, and then it stops working when FF shows the error message. What I've tried:

1) Completely uninstalling Flash player and Reinstalling it.

2) Install a previous version, nothing.

3) Install the beta version 11.6, nothing. (At the beginning I was using the 11.5 version).

4) Start FF in safe mode (so with all of the plugins disabled).

I don't know how to solve the problem. Can someone help me? It's very annoying that I have every time to wait about 10 secs to click on something because flash player tries reopening by itself and then crashes again...

Thank you so much.

[Devendra Kumar]

Can you please provide the link for testing at my end?

Regards,

Devendra

[blak2493]

The link of what? Flash Player beta?

[pwillener]

A link to a web page where the crash occurs.

[pwillener]

What is your Firefox version?

Does the crash also occur if you use the latest version of Waterfox?

[blak2493]

Well, it crashes almost in every page. For example, just to reload this page it crashed about 4-5 times, to download Waterfox the same happened. Anyway, with Waterfox it SEEMS that it's working good, with Firefox no. If this could help: Firefox did an auto-update 5 minutes ago, and flash player did not crash. I tried to close and reopen firefox, and then flash player started crashing again. If I boot the system and I open firefox for the first time since boot, flash player works well, if I close for any reason firefox and I open it for a second time (or 3th, 4th etc...) flash player starts crashing... and the same happens when I uninstall/reinstall flash player. Thank you anyway for Waterfox

[mvotaki]

I have been experience the exact same issue for several weeks.  I too was using 11.5 and then moved to 11.6 beta in hopes it would help, but still the same problem.  As blak2493 mentioned, even bringing up this page caused 4-5 crashes.

[Alphastream1]

I have the same problem. Latest version Firefox and Flash, and the plugin causes Firefox to freeze all the time on one of my computers. It does so even if I uninstall and reinstall, if I reboot, etc. At times I can get through a few pages, but once the problem happens it seems to really happen on nearly every web page with Flash on it. I click on a tab or open a link, and Firefox freezes. It is completely unresponsive for some amount of time, usually 3-5 minutes. Usually I then get a message asking whether I want to continue or stop an unresponsive script. Only the Stop option will allow me to continue browsing (Continue never resolves the issue, just forces me to wait until the window comes back and I can click on Stop).

In some cases I get an actual crash. This can be if I try to click within the browzer more than a few times when the browser is frozen, or at times it crashes regardless. Rarely it has frozen and won't respond at all, so I have to call up task manager and shut it down.

My other computers don't have this issue, but my main one does.