Copy link to clipboard
Copied
I have a client who has a dealer area and a customer area. Is there a way to:
This area would be separate from admin.
On another issue, can BC have forums? I don't see that feature.
Hi,
You need to look into using Secure Zones. This feature allows you to require login for any web page that a customer may need accessing. You can insert a form onto a page and associate the page to a SZ to ensure login is required. You can make multiple secure zones for the different type of customers and provide access accordingly. Customers can review existing orders but editing certain customer related data (address, name, etc) using the customer service zones.
BC does have Forums under
...Copy link to clipboard
Copied
Hi,
You need to look into using Secure Zones. This feature allows you to require login for any web page that a customer may need accessing. You can insert a form onto a page and associate the page to a SZ to ensure login is required. You can make multiple secure zones for the different type of customers and provide access accordingly. Customers can review existing orders but editing certain customer related data (address, name, etc) using the customer service zones.
BC does have Forums under Modules -> Forums. However if you don't see this it could be that your plan doesn't provide this feature.
http://kb.worldsecuresystems.com/kb/add-secure-area-your-site.html
http://kb.worldsecuresystems.com/kb/customer-service-area-orders.html
http://kb.worldsecuresystems.com/133/bc_133.html
http://kb.worldsecuresystems.com/kb/allowing-customers-view-update-crm.html
http://kb.worldsecuresystems.com/kb/add-forum.html
Hope this helps!
-Sidney
Copy link to clipboard
Copied
Hi, thanks. I am investigating BC for a couple of clients. In my test area, I see forums and the secure zone now, thanks.
I am assuming my clients will be using the eCommerce package, so I think that would include all features, no?
Copy link to clipboard
Copied
Correct eCommerce plan includes all features.
Just go to modules -> forums within the admin panel to locate the feature.
-Sidney