I have a pc windows 7 64bit. Adobe Flash does not install even though no error messages

[defrance11]

I have a pc windows 7 64bit.  Adobe Flash does not install even though no error messages.  I have been trying all the tips on the internet to no avail. I am a user, not a geek so I need step by step instructions on how to accomplish this. Thanks.

[kglad]

go here with your preferred browser:  http://get.adobe.com/flashplayer/

untick mcaffee unless you're really certain you want it and download the player.

[defrance11]

Thanks but I've done that multiple times already. I need to know what is blocking success.

David DeFrance <Removed by Moderator>

[pwillener]

Download and run the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

If you still have problems tell us what web browser you use.

[defrance11]

Hi Pat.

I do not get any error messages, but Flash does not show up on the program list nor does it launch when called for. Java scripting is enabled. It did not help to disable the virus protection. I have tried saving the execute file and when I select that, Flash goes thru the installation motions but does not seem to be resident anywhere. I use Internet Explorer 9.0

David DeFrance 517-294-2333

[pwillener]

What browser do you use?  If Internet Explorer, check

• http://forums.adobe.com/thread/885448
• http://forums.adobe.com/thread/867968

If that does not resolve your problem, please tell me what files you have in C:\Windows\system32\Macromed\Flash