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I cannot get Presenter to install when I install eLearning suite 6.
The installer keeps saying, "Previous version of Presenter is already installed." But it is not.
I tried the solution listed here: http://blogs.adobe.com/captivate/2012/08/resolution-adobe-presenter-8-installer-issue.html
Neither reg file helped.
I completely deleted eL 6 and reinstalled. I unstalled Office and reinstalled. Neither worked.
Any suggestions?
Here is how I solved the problem.
I deleted all the folders and files related to Presenter 7 or 8 in
C Drive> Users > Your User Name>App Data > Local > Adobe >
and App Data > Roaming > Adobe >
I uninstalled office 2010, rebooted, the reinstalled office 2010, and rebooted again. I uninstalled eLearning Suite, rebooted, then reinstall eLearning Suite 6 and rebooted again.
When I opened PowerPoint, I still did not have Presenter. However, I found the Presenter add-in was installed but disabled. (I hav
...Copy link to clipboard
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Here is how I solved the problem.
I deleted all the folders and files related to Presenter 7 or 8 in
C Drive> Users > Your User Name>App Data > Local > Adobe >
and App Data > Roaming > Adobe >
I uninstalled office 2010, rebooted, the reinstalled office 2010, and rebooted again. I uninstalled eLearning Suite, rebooted, then reinstall eLearning Suite 6 and rebooted again.
When I opened PowerPoint, I still did not have Presenter. However, I found the Presenter add-in was installed but disabled. (I have been checking all along to see if the add-in was disabled.)
I re-enabled the Presenter add-in. Now Presenter seems to be working.