Starting fm8 produces: Internal Error: 8004, 7074840, 7076383, 6297905

[mikebschwartz]

Hi folks, I know fm8 is OLD, we have fm11 in plan for this year...   That said, I have one colleague who can no longer launch fm8, its abends with the subject error msg.   I search around and found talk about the user.dct file.   Unfortunately she does not have that file.   We have tried uninstalling and reinstalling with no luck.   I have vague recollections of a simliar problem a few years back where I thought the solution was renaming a folder that fm recreated at startup - was it linguistics or something like that?   Bottom line, help!  Please?:)  Additional info - she was messing around with printer drivers yesterday, however I had her set her default driver to adobe pdf...   Any ideas?

Mike

[Jeff_Coatsworth]

Yes, renaming her Linguistics folder (it's a hidden folder) should get her back going again. Use the SetPrint freebie plugin to keep FM happy with Adobe PDF as its default printer.

[mikebschwartz]

Thanks for the confirmation Jeff, but... Ugh...  Didnt work...   This is win7.  So we renamed the linguistics folder for 2 users here: C:\Users\USERNAME\AppData\Roaming\Adobe\Linguistics. There are more linguistics folders in the progam files directories.  Also some more under users in appdata\localow.   Actually we just tried those in appdata\localow now and it didnt work either...  Can you confirm which linguistics folder is the culprit?

Thanks, Mike

[mikebschwartz]

New news...  Success!   I remoted into her pc and found the user.dct file.  Renamed it and life is good.

[Arnis_Gubins]

Mike,

FYI, a user.dct or site.dct file is just a text file where entries can also be manually added. However, if there isn't a hyphenation mark for an entry, then FM will crash, Non-hyphenated words must have the hyphen as the leading character, e.g. "-fail", to indicate that no hyphenation should take place. It's possible that this file was incorrectly editied or corrupted.

There are more details on dictionaries and the differences between the older version (FM8 and earlier) vs. the newer ones (FM9 and on) in this blog:

http://blogs.adobe.com/techcomm/2009/12/dictionaries_in_fm9.html

[mikebschwartz]

Thanks Arnis, she for sure was not consciously using the user dictionary.   So it managed to corrupt itself.