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Can't install Adobe Presenter 8 Trial version

Guest
Feb 20, 2013 Feb 20, 2013

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Hello,

I am trying to install A trial of Adobe presenter 8 and once i have signed in i get the following error occur at 2%

Exit Code: 21

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW021 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 6 error(s), 0 warning(s)

ERROR: DW021: Payload {156FDBA0-B01C-4943-B6A0-6878E05A7796} NonAdobePayload SQL Server Compact 3.5 SP2 x64 3.5.0.0 of version: 6.2.5.0 is not supported by this version: 6.0.98.0 of RIBS

ERROR: DW021: Payload {34EC90C1-E2A8-467c-9D10-A0C0216CF629} NonAdobePayload SQL Server Compact 3.5 SP2 3.5.0.0 of version: 6.2.5.0 is not supported by this version: 6.0.98.0 of RIBS

ERROR: DW021: Payload {50CE62C7-EC20-4908-ADB8-A2BD1FB3B401} NonAdobePayload Microsoft .NET Framework 2.0 x64 2.0.0.0 of version: 6.2.2.0 is not supported by this version: 6.0.98.0 of RIBS

ERROR: DW021: Payload {A7C9A3E3-8E16-4d83-AE96-5B21C79302A1} NonAdobePayload Microsoft .NET Framework 4 4.0.0.0 of version: 6.2.5.0 is not supported by this version: 6.0.98.0 of RIBS

ERROR: DW021: Payload {FCA2B6C6-FACB-4871-B321-B95DEBC8445C} NonAdobePayload Microsoft .NET Framework 2.0 x86 2.0.0.0 of version: 6.2.2.0 is not supported by this version: 6.0.98.0 of RIBS

ERROR: DW021: Unsupported payload versions included

Can anyone help?

Thanks,

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Adobe Employee ,
Feb 20, 2013 Feb 20, 2013

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Moving this discussion to the Presenter forum.

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