Using Qualtrics Interceptor for End-User Feedback

[Kimota12]

Hi,

I've been managing my company's online help system for a few years now (currently using RoboHelp 9 WebHelp) and I've been getting some questions about deploying more user feedback options. One tool that we've been using on some of our marketing sites is Qualtrics Interceptor.

I was wondering if anyone has used this or whether it can work in the RoboHelp environment? The javascript code is placed in the header of the landing page, and would create a pop-up with a link to Qualtrics site when the user closes the Help system. I'm pretty sure that this won't work, but I can't test it on our staging server at this time.

Thanks

[Jeff_Coatsworth]

Why not try faking it out with a test project published to a local fake web server? Peter Grainge talks about a company that offers a free one in his discussion about the Chrome browser security issue (grainge.org)