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Newbie export question

New Here ,
Feb 25, 2013 Feb 25, 2013

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When I export the product catalog, I am unable to open it in Excel.  I receive the message below.

message.gif

When I click yes, I am unable to parse the file (thinking it is a CSV file), but no luck there either...

parse.gif

Any ideas??

How do I create a custom export??

Also,  I was told that I was added to the ADMIN role, but I do not think that happened... How can I check/verify this??

AHIA,

LarryR....

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correct answers 1 Correct answer

LEGEND , Feb 25, 2013 Feb 25, 2013

Not sure what your doing with the text import wizzard. You just need to download the file and then rename the file extension and open it normally. Your not doing a spreadsheet import or anything.

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LEGEND ,
Feb 25, 2013 Feb 25, 2013

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Rename it to .csv and open it up.

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New Here ,
Feb 25, 2013 Feb 25, 2013

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When I rename it to CSV, the header is repeated 5 times & my data looks like this....

parse2.gif

parse3.gif

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LEGEND ,
Feb 25, 2013 Feb 25, 2013

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Not sure what your doing with the text import wizzard. You just need to download the file and then rename the file extension and open it normally. Your not doing a spreadsheet import or anything.

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New Here ,
Feb 25, 2013 Feb 25, 2013

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This is what I am doing:

  1. Click on E-Commerce
  2. Click on Products
  3. Click on Export
  4. Leave Export All Records selected
  5. Click Download

The pictures above is what I get....

Am I doing something wrong??  I am exporting something else??  HELP!!!!

AHIA,

LarryR...

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LEGEND ,
Feb 25, 2013 Feb 25, 2013

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when you do so you get a file with .xls file extension. Rename it to .csv before you open it.

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New Here ,
Feb 25, 2013 Feb 25, 2013

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That is exactly what I am doing & you see the pictures above on what the file contains....

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New Here ,
Feb 26, 2013 Feb 26, 2013

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Liam,

Thanks for your help, but the problem was my installation of Excel.  It could not or would not open/import the CSV file.  I opened it on another PC today without any problems....

Thanks for your assistance!!!

LarryR....

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