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InDesign CS6 - Font is missing, but its not?

Community Beginner ,
Feb 26, 2013 Feb 26, 2013

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I inherited a project from another designer and when I open the file, it says various fonts are missing (I mean, Ariel Black, seriously?). But also fonts I knew I didn't have (Aachen Bold) which I have since downloaded and installed in Font book and are active. They even show up in the list of fonts when I open them in Id.  How do I get them to be recognized? I have closed the project and restarted Id hoping it would recognize it but to luck. PLEASE help! A step by step would be a godsend, I am ready to pull my hair out! Thank you!!

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Community Expert ,
Feb 26, 2013 Feb 26, 2013

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Do you use styles of the fonts which are not included in the installed fonts? Like Bold or Italic from Arial Black?

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Community Beginner ,
Feb 26, 2013 Feb 26, 2013

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all of them are listed in the font style when I look to see them. Is Is Ariel Black different from Ariel Black (TT)...it sure looks the same.

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Guru ,
Feb 26, 2013 Feb 26, 2013

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I had once a similar case. It was a matter of the font style name: ID had listed it as "bold italic" and the installed font was "bolditalic" (without space). Little detail but it will give you an error. This is what I do when I have this problem:

1) Type

2) Find Font

3) Click on the font highlighted (the one with the error)

4) Replace with: choose the font family and font style you need

5) Change all

6) Done

And that should do it. You'll have to do it with all the fonts with problem. Hope this helps.

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Community Beginner ,
Feb 26, 2013 Feb 26, 2013

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I will give this a try. Do you happen to know if Ariel Black (TT) is different than regular old Ariel Black? Also when it asks me what I want to replace it with, does it change allll of them that are supposedly missing to that one font, or can I choose the correct one for each supposedly missing one??

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Guru ,
Feb 26, 2013 Feb 26, 2013

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In ID's eyes, Ariel Black (TT) and regular Ariel Black are different even if they are the same type.

Regarding your second question: it will replace only the one that you highlight in the Fonts in Document panel. It does one at a time.

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Community Beginner ,
Feb 26, 2013 Feb 26, 2013

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Thank you!!

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Guru ,
Feb 26, 2013 Feb 26, 2013

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You're welcome. Sometimes issues like this can hold you back for a while. I'm glad it helped.

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Contributor ,
Apr 28, 2015 Apr 28, 2015

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I have Adobe CC and am having same problem (it says that Arial is missing!!!!)   I followed the steps - Arial has an exclamation point next to it, so I replaced it with Arial (which shows as installed, but for some reason the Arial font from the pdf I placed returns an error), click done.  It still returns an error.  I'm at my wits end.  What's the solution?   There's no reason this should be happening - NONE!

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Community Expert ,
Apr 29, 2015 Apr 29, 2015

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You can't replace a font in placed content....

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New Here ,
Oct 02, 2017 Oct 02, 2017

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That was SO helpful - it was driving me nuts, but sure enough, it was a spelling issue.  Thanks a million for those instructions!!

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New Here ,
Feb 19, 2018 Feb 19, 2018

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Thank you very much.  This worked for me.

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New Here ,
Mar 12, 2018 Mar 12, 2018

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This worked only to underlie test below the Xed boxes.  When I deleted the boxes, the text remained but the letters were all wrong.

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New Here ,
Mar 22, 2018 Mar 22, 2018

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Thank you same issue

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New Here ,
Mar 22, 2018 Mar 22, 2018

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Many thanks for your email.

After 2 wonderful years with S/S, I am now moving on to a new career path. Thank you for your custom and support over the years and best wishes moving forward.

Please direct all future emails to studio@sanders-studios.co.uk

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Community Expert ,
Feb 26, 2013 Feb 26, 2013

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Type 1 Postscript, TrueType and OpenType versions of many fonts exist with the same names, but have different naming internally and are not the same font. Most likely you are using newer versions of the fonts and are subtituting OT for TT or T1 fonts in the original file.

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New Here ,
May 04, 2015 May 04, 2015

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I'm having a similar problem but I can't find an answer anywhere in the forums. I have an InDesign file that says I'm missing fonts but the font is previewing normally except for having the bright pink highlight in Normal view. I'm using the same exact font files as my colleagues using this file (we're all having the same problem) so it's not a TTF vs OTF issue.

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Community Expert ,
May 04, 2015 May 04, 2015

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It's missing (and probably not displaying properly). What's the font? What's the history of the file? And which OS are you using?

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New Here ,
May 04, 2015 May 04, 2015

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That's the thing, it is displaying properly except for the pink highlight. Or does InDesign not automatically default to Myriad or something? I'm using OS X and I've tried it in both CS6 and CC. It's several fonts – the document we're editing is basically a font list. The perplexing thing is it's saying some faces are missing and not others – E.G., Charcuterie Cursive is fine, but Charcuterie Contrast is "missing".

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Community Expert ,
May 05, 2015 May 05, 2015

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IS the display really in Charcuterie with the highlight? Is Find Font saying the font is missing?

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New Here ,
May 05, 2015 May 05, 2015

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Yeah, the letterforms are definitely Charcuterie, not a default font like Myriad. Unless you mean something else by display? Here is another example (http://snag.gy/AbzXx.jpg‌). That font is Lunchbox Slab and it's displaying properly, it's just highlighted pink and coming up as a missing font. This document was set up using the same exact font.

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Community Expert ,
May 05, 2015 May 05, 2015

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Are the fonts installed (did I already ask that?)? What does Find Font have to say? Have you tried replacing the missing fonts with themselves? How about exporting to IDML?

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New Here ,
May 08, 2015 May 08, 2015

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Yeah, they're installed (you didn't ask yet ) Find Font says they're missing too. Exporting to IDML doesn't seem to help. Every time we open the file we replace them and save it out.

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Community Expert ,
May 08, 2015 May 08, 2015

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I'm baffled.

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Valorous Hero ,
May 08, 2015 May 08, 2015

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Are there multiple copies of these fonts on the system? If you searched for them, are only one copy on each computer? Any copies in the documents font folder and the system folder for instance?

Does the problem exist on a new document as well? Are you using a font manager?

I have the same fonts on a Windows system and don't have issues with them.

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