This content has been marked as final.
Show 2 replies
-
1. Re: General troubleshooting
Jeff Bellune Feb 28, 2013 4:11 AM (in response to Elliott B.)Trashing prefs and the plug-in cache is done by holding down the Shift+Opt keys on a Mac when you launch Pr, and hold them down until you see the Welcome screen.
You should also read through this document:
Troubleshoot system errors, freezes | Mac OS 10.x | Adobe software
Jeff
EDIT: I originally linked to an older document. This one is better.
-
2. Re: General troubleshooting
John T Smith Feb 28, 2013 8:51 AM (in response to Elliott B.)Also, in case your problem is one of permissions, read...
Mac and Root User http://forums.adobe.com/thread/879931




