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What is the work around for the error of the downloaded CS2 installer CD 2 disk prompt?

Guest
Feb 28, 2013 Feb 28, 2013

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What is the work around for the error of the downloaded CS2 replacement installer CD 2 disk prompt?

OK, I paid for this software.  I have the media and the the serial right here.  There's no problem with either.  The problem is with Adobe's reluctance to register it.  So, Adobe has a downloadable 'fix'.  They replace the software I own with a downloadable set of files.  They provide instructions that are inaccurate and an installer that prompts for a CD that doesn't exist (Please insert CD 2 to continue installation?)

What is the work around for the error of the downloaded CS2 installer prompting 'Please insert CD 2 to continue installation'?

I'll tell you what the solution is...Don't buy Adobe products because they try to manipulate past customers into buying new products.

I'm going to download the separate installers for each of the CS2 componenent.  After I roll back my registry again to bypass another Adobe installer 'oopsy', I will install each app separately.  There shouldn't be a disc prompt.  But I suspect some other error displaying ineptitude and deceit will result. 

If I can't port this old app to my new machine, then I guess this is where Adobe and I part ways.

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correct answers 1 Correct answer

Adobe Employee , Feb 28, 2013 Feb 28, 2013

T. St Amant please see message #11 in http://forums.adobe.com/message/4919014#4919014?sdid=KCHDS where the extraction process is discussed.

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Community Expert ,
Feb 28, 2013 Feb 28, 2013

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Guest
Feb 28, 2013 Feb 28, 2013

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Thanks kglad,

You've confirms that the problem is not the 7 year old software or the replacement apps, but the NEW installer that Adobe configured to deploy the replacement apps.

The fix at http://forums.adobe.com/message/5057538 doesn't work for me.  C drive is for OS and caching and not tinker-time apps that aren't flexible enough to install on other drives.

It's not worth the struggle to port Adobe to my new system.  I can do without it and the manipulative tactics of disabling the software I already own a license for.

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Adobe Employee ,
Feb 28, 2013 Feb 28, 2013

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T. St Amant please see message #11 in http://forums.adobe.com/message/4919014#4919014?sdid=KCHDS where the extraction process is discussed.

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Community Expert ,
Feb 28, 2013 Feb 28, 2013

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the instructions in message 9 in the link i suggested and the instructions in message 11 in the link ja wright suggested are the same and are key to your issue:

basically, all the files should be extracted to the same folder:

C:\Creative Suite CS2\Adobe Creative Suite 2.0\

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Guest
Feb 28, 2013 Feb 28, 2013

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Thank you both, but reserving C drive for OS and caching is a choice I made when configuring my drive space.  I didn't have a problem installing CS 2 from media to the drive of my choice.  The problem is an inflexible and unprofessional installation process and incorrect documentation.  I hadn't been using any of the CS 2 apps for months.  I wanted to see if there was anything they could do above and beyond the apps I have been using.  Now, I really have no interest in rediscovering Adobe products.

Thanks for your effort, but it's just not worth the bother.

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Community Expert ,
Feb 28, 2013 Feb 28, 2013

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you're welcome.

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New Here ,
Feb 02, 2015 Feb 02, 2015

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After spending hours trying to interpret and follow the (incorrect) official install instructions, this one simple fix solved the problem . . . . Thank you.

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