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Presenter Does Not Update to 8.1

New Here ,
Feb 28, 2013 Feb 28, 2013

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I have a subscription to eLearning Suite, but my Adobe Presenter has not updated to version 8.1. It is currently 8.0.1 Build 260. I am using Windows 7 Professional. How do I get the update please?

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LEGEND ,
Mar 01, 2013 Mar 01, 2013

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8.0.1 is the current version. 8.0.2 can be applied, but I believe it is only for the Adobe Presenter Video Creator, and doesn't show on the About Presenter dialog.

More information can be found here: http://helpx.adobe.com/presenter.html

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New Here ,
Mar 01, 2013 Mar 01, 2013

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The upgrade to version 8.1 is supposed to be "for subscription and Adobe Software Assurance customers only" (http://helpx.adobe.com/presenter/using/whats-new-presenter-8-patch.html). I am a subscriber.

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LEGEND ,
Mar 01, 2013 Mar 01, 2013

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If it's not available through the portal where you can access your other subscription software, then I have no idea. Contact Support 800-945-9120

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New Here ,
Mar 01, 2013 Mar 01, 2013

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It seems Adobe updated Presenter, but not the Application Manager that customers would use to download the update. They are still working on that. I finally got on to Customer Support to get a link to the update.

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