File Attachment field on web form

[MartinCatCollins]

Hello all

A really simple question but I cant seem to work it out. I have added a file attachment field to a web form but when somebdy uploads a image using this form my client does not get the file. I assumed it would go to his email but this does not seem to be the case? Is there a way that I can direct this files to a location or email account?

Any info would be great

regards

Martin

[Liam Dilley · Accepted solution]

Because of the posibility of big files (up to 100mb) being stored sending those through emails is basiclaly not possible for the most part - they are emails. Even Google Gmail has a top out of 25mb which is bigger then most.

The file is stored agaisnt the case in the system. The file in the workflow mentioned should at least be a link you click through to get the file via the admin. If not you click the case link and get it in there anyway.

[MartinCatCollins]

Great. thanks for the answer Liam. I will pass the info onto my client