LewGuy

[Guest]

I have the latest version of Flash Player installed in Windows 7.  Every time I reach a program requiring it I'm told it's not loaded.  Also I receive a message on every page to load Flash Player.  Your program tells me that it is installed.  What do I do to make it work and how do I get rid of the message on every page?

[chris.campbell]

What browser are you using?  If it's IE, please try the steps outlined in these FAQs:

Enabling Flash Player in Internet Explorer

ActiveX Filtering in Internet Explorer

Thanks,

Chris

[Guest]

I'm using IE 7.  I ran the enabling program and it told me that Flash Player's latest version is installed.The Acitve X seems to apply to IE9?Thanks, Chris, but I still have the problem.

[private data removed]

[chris.campbell]

Thanks for checking.  Could you check to see if you have the following Windows update installed?

KB2670838 – Platform Update for Windows 7 x64

If so, please uninstall it and try Flash Player out again.

[Guest]

KB2670838 does not appear to be installed.  Any additional suggestions will be appreciated.

[private data removed]

[pwillener]

This is a public forum; please do not post your email address or other private data (by sending the forum notification with all its headers back to the forum).