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When I try to install the update, it tells me to close the Internet Explorer. When I try to close i

New Here ,
Mar 07, 2013 Mar 07, 2013

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When I try to install Adobe Update, it tells me to close Internet Explorer.  When I try to close it, I can't get it to close.  Now what?

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Adobe Employee ,
Mar 07, 2013 Mar 07, 2013

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I'd recommend going to your task manager and looking for the Internet explorer task (iexplorer.exe).  Once found, right click and end task.  You might have to do this for multiple entries, depending on how many instances of explorer are running.

Thanks,

Chris

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