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Video does not work

New Here ,
Mar 08, 2013 Mar 08, 2013

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I am using Windows 7 64 bit O/S

Recently downloaded and installed Flash Player for 64 bit

However, I still cannot operate videos on my computer.

Any suggestions would certainly be appreciated.

Thank you in advance for your assistance and time.

Please respond to hlaskin@live.com

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Adobe Employee ,
Mar 08, 2013 Mar 08, 2013

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Could you go to this page and let us know what version of Flash Player is installed?

Flash Player Version

What happens when you try and view video?  Is it all video (cnn.com, youtube, vimeo, etc)?  Please try updating your video drivers to see if that makes a difference.

Thanks,

Chris

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New Here ,
Mar 08, 2013 Mar 08, 2013

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Thank you for sending the Flash Player Version page. I followed all of the instructions and NOW it works just fine. Don’t know what happened as it worked perfectly before.

Many thanks again for the quick fix information

Hank Laskin

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