Copy link to clipboard
Copied
I have a windows 7 - 64 bit operating system. The flash player doesn’t work on my IE9 and it does work on Google Chrome. I have tried uninstalling the flash player and re installing the player. The download file doesn’t download when I try downloading through IE9and the file fails to initialize when I download the flash player for IE9 through google chrome. My antivirus software McAfee is not working because of the flash player and other softwares like yahoo messenger . Please help.
Copy link to clipboard
Copied
Download and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...
Copy link to clipboard
Copied
I have downloaded the offline installer also..but the problem exists. I have gone to all the trouble shooting help and tried everything. but its not worling.. dont know what to do to solve it.
Copy link to clipboard
Copied
Assuming you've checked to make sure that Shockwave Flash is enabled in IE's addons manager and you do not have ActiveX filtering enabled, Could you check to see if you have the following Windows update installed?
KB2670838 – Platform Update for Windows 7 x64
If so, please uninstall it and try Flash Player out again.
Thanks,
Chris
Copy link to clipboard
Copied
Just to clarify, after you downloaded the offline installer, where you able to run through the installation without any errors?