• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Adobe Flash Player Problem

Guest
Mar 11, 2013 Mar 11, 2013

Copy link to clipboard

Copied

i've just installed Flash Player, but this site still thinks (because of lack of boxes with my version) i have not. youtube works fine, but any other movies have just voice,  with no view. i've done all steps  in guide on that site but still nothing!

It was all ok, but yesterday I reinstalled my OS, and since then it is not working.

OS: Windows 7 x64, Mozilla Firefox 20.0

Views

743

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 11, 2013 Mar 11, 2013

First, I would recommend upgrading your video drivers to the latest version available.  If you still encounter problems, could you check to see if you have the following Windows update installed?

KB2670838 – Platform Update for Windows 7 x64

If so, please uninstall it and try Flash Player out again.

Thanks,

Chris

Votes

Translate

Translate
Adobe Employee ,
Mar 11, 2013 Mar 11, 2013

Copy link to clipboard

Copied

First, I would recommend upgrading your video drivers to the latest version available.  If you still encounter problems, could you check to see if you have the following Windows update installed?

KB2670838 – Platform Update for Windows 7 x64

If so, please uninstall it and try Flash Player out again.

Thanks,

Chris

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 11, 2013 Mar 11, 2013

Copy link to clipboard

Copied

well i visited that site, but during instalations of that file, an error has occured: 0xc8000222 - i tried few times, also 32bit vesrion but always the same. i will try to upgrade drivers (i forgot about it), will see...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 11, 2013 Mar 11, 2013

Copy link to clipboard

Copied

problem solved - drivers ware outdated!!!

Thank You for really helpful advise!

Till the next time

Tymek

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2013 Mar 12, 2013

Copy link to clipboard

Copied

LATEST

Please no more!!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines