E_ADEPT_UNKNOWN http://adeactivate.adobe.com/adept/SignInDirect

[Hanslo]

I have successfully installed Adobe Digital Edition on my pc and created an Adobe ID.  I then installed the Bluefire reader app on my iTouch and transferred my purchased books onto the iTouch.   I have tried to authorize my iTouch with my Adobe ID as prompted, but get bthe following error message:  E_ADEPT_UNKNOWN http://adeactivate.adobe.com/adept/SignInDirect

Any assistance would be appreciated.  The folks at Bluefire suggested I switch the pod off and on again - no joy.

Hanslo

[sjpt]

Guesswork ....

There may be an option in Bluefire to deregister AdobeID, even though you haven't successfully registered one.  ADE sometimes gets into confused half-registered states, and maybe Bluefire the same?  It there is a way, try deregistering, and then try again to register.

Or uninstall Bluefire, reinstall, and try again to register.

~~~~~

hmm, I try to read that referenced SignInDirect, but get

Error getting license

Server communication problem: E_ADEPT_HTTP_GET_NOT_SUPPORTED

I assume that this was some sort of help document.  It seems crazy making support documents in epub formats.

[Hanslo]

Thank you for the advice. Reinstalling the Bluefire app has done the trick and I was able to authorize my pod.

Sent from my iPod