Tausha19

[Tausha19]

I can't get any audio on iheart radio. I've recently installed new flash player now I don't have any sound when I try to listen to iheart thru my pc. Does anyone know how to fix this?

[chris.campbell]

I just gave iheart a try on my Windows system with IE, Firefox and Chrome but they all worked fine for me.  What OS, browser, and Flash Player Version are you using?  Can you hear audio on both of these videos?

• HTML5   video  
• Non-HTML5 video

Thanks,

Chris

[Tausha19]

Yes I can hear audio on both videos.  The player is  11.6.602.180, OS Window 7 (64bit) browser Mozilla Firefox. I can hear iheart on google chrome but I prefer using firefox. Can it be fixed?

[private data removed]

[chris.campbell]

On my Windows 7 system I had no problems listening to audio from iHeart via Firefox 19.02.  Can you try resetting your Firefox profile to see if that makes a difference?  You might also want to try our 11.7 labs release.

http://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

3/14/13 - Flash Player 11.7 Beta

[pwillener]

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