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Explorer ,
Sep 14, 2012 Sep 14, 2012

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This question was posted in response to the following article: http://help.adobe.com/en_US/FlashPlayer/LSM/WS6aa5ec234ff3f285139dc56112e3786b68c-7ff0.html

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2012 Oct 26, 2012

@cadesro@comcast.net

After downloading, you need to install Flash Player. Close the browsers and double-click the downloaded file.

In the following page, you have step-by-step information: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_heading_5

Could you please confirm, if you have done the same.

Also, ensure that you have disabled ActiveX Filter if you are using Internet Explorer 9:

http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_ActiveX_Filtering__if_you_are_using_Internet_Explorer_9_

...

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Guest
Sep 14, 2012 Sep 14, 2012

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i have flashplayer 11.4.402.265 installed only 2 days ago. now i get a massage that i need flash player to view a video. can some one tell me what is wrong. this is not the first time it has happened. my OS is windows7

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Adobe Employee ,
Sep 14, 2012 Sep 14, 2012

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Could you please go to the following page and let us know the Flash Player version installed?

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Thanks,

Sunil

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New Here ,
Dec 04, 2012 Dec 04, 2012

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ok

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New Here ,
Dec 10, 2012 Dec 10, 2012

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If I read his question correctly, the very first thing he said is, "installed version XXXX." Didn't your read the question?

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New Here ,
Dec 21, 2012 Dec 21, 2012

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Facebook is just so slow, and I need help. My computer runs great, but Facebook is way to slow

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New Here ,
May 12, 2013 May 12, 2013

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You'll need to watch out for the versions you downloaded. If you were at a free movie site and downloaded adobe from their website like MK2, and it is likely you got a bunch of unwanted junk on your pc at the sametime as the Adobe was being installed. Uninstahl it and go to google search and put in;

Latest version of Adobe Flash Player and then search for any updates from that same site. It should be the official Adobe flash player home page. I hope this works for you. I have I.E. and I am having a ton of miserable fun just trying to locate the proper Flash player that comes with the newest flash player plugin. Good Luck and let me know if this info helps you any. ddrdon1955@yahoo.com The Babtist/Don

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New Here ,
May 13, 2013 May 13, 2013

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I have had Adobe installed since I got this laptop 1.5 years ago. I always

install the updates from the adobe site. It is setup to update

automatically, whenever an update is available. This problem started after

an update to my laptop from I do believe Windows update approx. 3/15/13. I

have tried to uninstall and reinstall from adobe site but that did not

help. Still sound but no picture.

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New Here ,
May 13, 2013 May 13, 2013

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Maybe you can unistall it and then use your backup files and put in another backup windows and set it to like a day or two prior to when this problem started.

 

Just go to the start menu and then to programs and then accessories and then to system tools and then restore to earlier date.

 

Be sure to delete all your temp files and cookies first and then restore to earlier time. I would appreciate it if you let me know if this helps you. It's a good feeling when you can help someone out of a Jam. The Babtist-Don If you get stuck then feel free to email me and I will be glad to help if I can. 

 

 

 

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Guest
Sep 14, 2012 Sep 14, 2012

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i opened the above page it shows      NO FLASH PLAYER.   my computer control penal shows flash player version 11.4.402.265 installed on 9/11/2012.

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Adobe Employee ,
Sep 14, 2012 Sep 14, 2012

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Please check if ActiveX Filtering is disabled.

http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_ActiveX_Filt...

I am assuming you are on Internet Explorer 9. If not, please let me know your browser.

Thanks,

Sunil

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Guest
Sep 14, 2012 Sep 14, 2012

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thanks for prompt reply.

i am on internet explorer 9

x filtering is disabled 

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Participant ,
Sep 14, 2012 Sep 14, 2012

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Try resetting IE. Go to Tools, Internet Options, choose the last tab called Advanced, then "Reset". This will reset IE to its default functionality. This will most likely solve the problem. It will reset your default start page though, so be prepared to change that setting back. Let me know if this did the trick.

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Guest
Sep 14, 2012 Sep 14, 2012

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resetting IE has solved the problem. thanks Geeks2You thanks SUNIL. What could possibly have created this problem??????? if you have an answer that will help me in future

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LEGEND ,
Sep 15, 2012 Sep 15, 2012

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Most likely the Flash Player add-on was disabled; see http://forums.adobe.com/thread/885448

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Guest
Sep 15, 2012 Sep 15, 2012

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thanks pat.   i am wiser now

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New Here ,
Sep 15, 2012 Sep 15, 2012

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How to I tell flashplayer NOT to run YouTube and other content without specific authorization each time? I hate having these things start on their own.

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Guest
Mar 17, 2013 Mar 17, 2013

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in mozilla firefox install add-ons : Flashblock

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Guest
Sep 22, 2012 Sep 22, 2012

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I have the latest Flashplayer installed, hen I go to games in Facebook I get a message to upgrade flashplayer. I removed flashplayer and reinstalled it but I still can't play games and the same message appears. I have done this 3 times with no success. Please help. Thankyou.

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Adobe Employee ,
Sep 24, 2012 Sep 24, 2012

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Could you please go to the following doc and let us know the Flash Player version you have?

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Thanks,

Sunil

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New Here ,
Jun 21, 2013 Jun 21, 2013

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I to am having trouble with Face Book games !!!! Have latest of Flash Player since loaded my games won't load & one won't connect to server !!!! What's up ??? Have windows 7 pro. & enternet explorer ie9 !!!! I'm having Candy Crush withdrawals !! HELP PLEASE

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New Here ,
Jul 01, 2013 Jul 01, 2013

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Mary52730 explains exactly what has been happening to me. I was instructed to access facebook/IE by way of my desktop due to the way Windows 8 is set up. I have done that. Still have same problems. Plus, games do not want to download. Would like this all straightened out before I pull my last hair out of my head. Another thing, Microsoft informed me that it was set up in such a way that you do not need add ons??? I was playing games on facebook just fine for several weeks when I got the pop up that cut off the games and told me I had to download the latest version. Makes no sense to me. I hope you finally read something from me and work to fix the problem. Thank you.

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New Here ,
Oct 03, 2012 Oct 03, 2012

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11.4.402.265 is the latest Flash Player installed. Runnig Mountain Lion OS X 10.8.2 (12C54). Drop down window states I need to install the latest Flash Player.

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Adobe Employee ,
Oct 04, 2012 Oct 04, 2012

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@RRDude - What down down window are you referring to?  Can you take a screenshot and post it in a reply?

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Community Beginner ,
Oct 09, 2012 Oct 09, 2012

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I have completed the follow steps repeatedly and restarted my browser but still receive the security error while trying to preview my Flash project in a browser:

Trusted Location Settings...

Use this tab to specify locations on your computer that containing SWF or FLV content that you trust. Trusted content is not subject to the security rules that prevent content from accessing both the Internet and your local computer’s file system.

To specify trusted locations for developer testing

On the Advanced panel, under Developer Tools, click Trusted location settings and then click Add.

Enter the location on your computer that contains the trusted content, or click Browse files or Browse for folder to locate the file or folder to trust. If you specify a folder instead of a file, then all of its contents (including subfolders) become trusted as well.

Click Confirm to add the domain, file, or folder to the list of trusted locations.

I am using:

Flash Player Version: 11.3.300.265

OS: Mac OS 10.6.8 (64-bit)

Browser: Mozilla Firefox

Any clues?

Thanks,

Wes

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